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Rank
15th
Out of 177

Embassy Suites Philadelphia

Average Price: $239  
 
Hotel Class:
1776 Benjamin Franklin ParkWay
Philadelphia, 19103 View map  
3-Star Hotel Rank: 6 of 57
Average review rating: 3.77
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (30) , MyTravelGuide (101) , Travelocity (3) , TripAdvisor (392) , YahooTravel (19)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Broken
Appears in 12 comments. 
The following words were used in comments with Broken:
coffee (2)   elevator (3)   not (2)   worst (2)    
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1. broken coffee maker with no coffee cups.
"Old run down hotel with "not my problem" staff attitude " Read full review on TripAdvisor   2/19/2012 Vote      
2. The bathroom door was broken and the ceiling was molding with parts of it falling down.
"Not up to Embassy Suites standards! " Read full review on TripAdvisor   7/26/2011 Vote      
3. We got back at 9pm and the toilet was still broken so we had to call again.
"Wish I could split my review in two! " Read full review on TripAdvisor   4/24/2011 Vote      
4. The televisions were not as nice as I would expect (smaller SD types), and the light fixture between the beds was broken.
"Incredible Value - Great for families " Read full review on TripAdvisor   10/23/2009 Vote      
5. The worst thing was coming back at 10 pm and finding my door standing open, left, apparently open by staff who took out a broken chair.
"shabby dirty drafty Embassy Suites Center City Philadelphia " Read full review on TripAdvisor   2/16/2007 Vote      
6. Two of the four cardio exercise machines in the health club were broken.
"Housekeeping Needs Improvements " Read full review on TripAdvisor   10/17/2006 Vote      
7. The AC was broken for 2 of 4 days.
"Worst Hotel Experience I ever had " Read full review on TripAdvisor   8/15/2006 Vote      
8. The silver lock on the door was dangling broken.
"Worst Hotel Experience I ever had " Read full review on TripAdvisor   8/15/2006 Vote      
9. The excuse each time was that there was an elevator broken.
"Soo bad that I told them that I would not pay " Read full review on TripAdvisor   8/8/2006 Vote      
10. Some other caveats:- the fitness room was small and contained mostly broken equipment,- the two guest elevators are tiny and slow beyond the worst that you can imagine (the situation is exacerbated when school groups are staying at the hotel and children are riding the elevators for fun, stopping at every floor),- the TGIF can get rowdy after 10pm, not the best place to take the kids if you arrive late.
"huge rooms, but... " Read full review on TripAdvisor   3/31/2006 Vote      
   
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