Embassy Suites Philadelphia, Philadelphia, Complaint

OpinionWell's Blog

Home » United States » Pennsylvania » Philadelphia Destinations » Philadelphia Hotels » Embassy Suites Philadelphia

OpinionWell
Rank

15th

Out of 177

Embassy Suites Philadelphia	Average Price: $239 Check Rates

Hotel Class:

1776 Benjamin Franklin ParkWay

Philadelphia, 19103 View map

3-Star Hotel Rank: 6 of 57
Average review rating: 3.77

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (30) , MyTravelGuide (101) , Travelocity (3) , TripAdvisor (392) , YahooTravel (19)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

avoid (5) awful (6) bad (30) bed bugs (7) bit dated (9) broken (4) chaotic (3) chipped (12) complain (13) complaint (18) cramped (4) dated (18) difficult (3) dirty (10) disappoint (16) disturbing (3) downside (6) expensive (28) filthy (5) hard (19) hassle (4) inconvenient (5) issue (25) lack (5) loud (23) mediocre (5) negative (21) noise (30) noisy (9) outdated (5) outrageous (4) peeling (3) poor (13) poorly (4) pricey (5) problem (36) ridiculous (7) rude (6) slow (40) smell (8) smoker (5) stained (8) terrible (9) tiny (8) uncomfortable (5) unfortunate (5) weird (5) worn (8) worst (9) wrong (5)

Complaint

Appears in 37 comments.

The following words were used in comments with Complaint:
$ (3) bathroom (3) breakfast (8) clean (4) complaints (37) elevator (6) floor (3) free (3) good (4) hotel (7) internet (4) management (3) not (3) park (4) reception (4) room (3) shower (3) slow (3) suite (4) useful (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Only complaint -- Elevators can be slow & layout is confusing.

"Comfortable & convenient " Read full review on TripAdvisor 4/22/2012 Vote

2. One complaint i have is that the hotel charges for local calls - in these days of free local calls all over the country it is hard to believe that.

"Nice Hotel, Good Buffet " Read full review on TripAdvisor 4/15/2012 Vote

3. My daughter slept on the sleep sofa, which is probably fine for children, but was very uncomfortable for her, resulting in complaints of back pain throughout the trip.

"Very disappointed from check-in to check-out " Read full review on TripAdvisor 4/11/2012 Vote

4. My complaint with this was that the light in the restroom automatically turned on a fan and it was VERY loud.

"Nice business stay " Read full review on TripAdvisor 3/29/2012 Vote

5. My one complaint is that there were soap/shampoo left in the bathroom which was new.

"Good for the Price " Read full review on TripAdvisor 2/13/2012 Vote

6. Stayed here due to price and location, and feel i got exactly what i paid for, so no major complaints.

"Reasonable value but a little tired " Read full review on TripAdvisor 1/20/2012 Vote

7. Biggest complaint, very bad Internet access.

"Museum Hotel " Read full review on TripAdvisor 10/22/2011 Vote

8. The only minor complaint I have is the extra charge for an Internet connection, but if you can stay here for a decent price, it's not excessive.

"Very Nice for Families - Highly Recommended " Read full review on TripAdvisor 8/30/2011 Vote

9. The only complaint I have about my stay is with the shower.

"Great hotel, only one complaint " Read full review on TripAdvisor 7/27/2011 Vote

10. The staff was very hospitable and I really don't have any complaints.

"HUGE rooms. Great breakfast. " Read full review on TripAdvisor 1/31/2011 Vote