Omni Philadelphia, Philadelphia, Rude

OpinionWell's Blog

Home » United States » Pennsylvania » Philadelphia Destinations » Philadelphia Hotels » Omni Philadelphia

OpinionWell
Rank

6th

Out of 177

Omni Philadelphia	Average Price: $256 Check Rates

Hotel Class:

401 Chestnut Street

Philadelphia, 19106 View map

4-Star Hotel Rank: 4 of 18
Average review rating: 4.12

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (42) , MyTravelGuide (125) , TripAdvisor (405) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

a bit pricey (3) annoy (5) awful (5) bad (21) bed bugs (6) big deal (5) broken (9) complain (11) complaint (13) cramped (3) dated (5) dirty (14) disappoint (19) disgust (3) disturbing (3) downside (9) expensive (31) filthy (4) gross (4) hard (12) hardly (4) horrible (8) inconvenient (3) issue (25) lack (6) loud (13) mold (6) negative (11) noise (39) noisy (4) outdated (3) poorly (4) pretty small (3) pricey (16) problem (31) rude (12) sadly (4) shabby (4) shock (4) slow (6) smell (9) stained (5) terrible (5) tiny (6) uncomfortable (4) unfortunate (8) unfriendly (3) weird (3) worn (6) wrong (9)

Rude	Appears in 14 comments.

The following words were used in comments with Rude:
desk (5) friendly (2) management (2) phone (3) room (2) staff (3) wedding (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The next morning when I went to ask a quick billing question the front desk agent was horribly rude to me.

"Would not stay again " Read full review on TripAdvisor 12/8/2011 Vote

2. He came back and rudely told us our name didn't match our room number.

"Great location...unfriendly staff " Read full review on TripAdvisor 7/9/2011 Vote

3. STINKY, RUDE, LOUD etc.

"HORRIBLE!! " Read full review on TripAdvisor 5/4/2010 Vote

4. The site coordinator who I believe her name started with a T, was rude and snotty and angry it seemed for no reason, storming in and out of rooms bad mouthing the photographers who were good friends with the bride and were treated like garbage.

"Rude and disrespectful " Read full review on TripAdvisor 4/18/2010 Vote

5. I attended a wedding event here for a college and watched as the staff became increasingly rude to the guests and the vendors servicing my friends wedding.

"Rude and disrespectful " Read full review on TripAdvisor 4/18/2010 Vote

6. No consistency with this program at all, and rude staff in kitchen answering phone.

"Good thing I made my own rate- otherwise not worth the money " Read full review on TripAdvisor 3/10/2010 Vote

7. 3rd day, order late, called, same person rudely answered phone.

"Good thing I made my own rate- otherwise not worth the money " Read full review on TripAdvisor 3/10/2010 Vote

8. I must've got the same RUDE female weekend manager that the last reviewer spoke to on the phone.

"Beautiful Place, Nasty Attitude " Read full review on TripAdvisor 3/4/2009 Vote

9. Of course, in her 'I'm sorry' email, she was still being snotty and rude and telling me I was wrong.

"Horrible Customer Service if Problem Arises " Read full review on TripAdvisor 2/22/2009 Vote

10. Well, the girl working the front desk, the 'front desk manager', was rude and unprofessional.

"Horrible Customer Service if Problem Arises " Read full review on TripAdvisor 2/22/2009 Vote