Omni Philadelphia, Philadelphia, Broken

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Rank

6th

Out of 177

Omni Philadelphia	Average Price: $256 Check Rates

Hotel Class:

401 Chestnut Street

Philadelphia, 19106 View map

4-Star Hotel Rank: 4 of 18
Average review rating: 4.12

OpinionWell Value Index: 6

Traveler reviews analyzed: YahooTravel (10) , MyTravelGuide (125) , Expedia (42) , TripAdvisor (405) , BedBugRegistry (1)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (3) annoy (5) awful (5) bad (21) bed bugs (6) big deal (5) broken (9) complain (11) complaint (13) cramped (3) dated (5) dirty (14) disappoint (19) disgust (3) disturbing (3) downside (9) expensive (31) filthy (4) gross (4) hard (12) hardly (4) horrible (8) inconvenient (3) issue (25) lack (6) loud (13) mold (6) negative (11) noise (39) noisy (4) outdated (3) poorly (4) pretty small (3) pricey (16) problem (31) rude (12) sadly (4) shabby (4) shock (4) slow (6) smell (9) stained (5) terrible (5) tiny (6) uncomfortable (4) unfortunate (8) unfriendly (3) weird (3) worn (6) wrong (9)

Broken

Appears in 13 comments.

The following words were used in comments with Broken:
apology (2) bathroom (4) bed (2) few (2) hotel (3) iron (2) rating (2) room (6) sofa (2) unexpected (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I discovered that the iron in my room was broken, and I requested another one; within 5 minutes a gentleman from housekeeping was at my door with a new iron and apologies for the inconvenience.

"Prime location and outstanding customer service " Read full review on TripAdvisor 7/27/2011 Vote

2. Once in our room, the sofa bed wasn't made and a lamp was broken.

"BAIT AND SWITCH ROOMS AT OMNI PHILADELPHIA. " Read full review on TripAdvisor 9/21/2010 Vote

3. Once in our room, the sofa bed wasn't made and a lamp was broken.

"BAIT AND SWITCH ROOMS AT OMNI PHILADELPHIA. " Read full review on TripAdvisor 9/21/2010 Vote

4. A few things were broken (e.

"Location and staff both 5-star " Read full review on TripAdvisor 9/1/2010 Vote

5. A few things were broken (e.

"Location and staff both 5-star " Read full review on TripAdvisor 9/1/2010 Vote

6. This was exacerbated by one of the windows in the room being broken so that it would not latch properly and create a seal to reduce noise.

"Noisy but classy " Read full review on TripAdvisor 4/7/2010 Vote

7. During our stay one of the guest lifts was broken and there were profuse apologies offered.

"Noisy but classy " Read full review on TripAdvisor 4/7/2010 Vote

8. looked like permanent and temporary lock was broken when we got there.

"Not impressed " Read full review on TripAdvisor 11/23/2008 Vote

9. The dining room is a collective of broken worn out chairs and the carpet was filthy.

"This place is filthy " Read full review on TripAdvisor 9/25/2007 Vote

10. Hotel has a nice lobby and the room was fair but we had a broken light switch in the bathroom.

"not overly impressed " Read full review on Expedia 8/22/2006 Vote