Omni Philadelphia, Philadelphia, Complaint

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Rank

6th

Out of 177

Omni Philadelphia	Average Price: $256 Check Rates

Hotel Class:

401 Chestnut Street

Philadelphia, 19106 View map

4-Star Hotel Rank: 4 of 18
Average review rating: 4.12

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (42) , MyTravelGuide (125) , TripAdvisor (405) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (3) annoy (5) awful (5) bad (21) bed bugs (6) big deal (5) broken (9) complain (11) complaint (13) cramped (3) dated (5) dirty (14) disappoint (19) disgust (3) disturbing (3) downside (9) expensive (31) filthy (4) gross (4) hard (12) hardly (4) horrible (8) inconvenient (3) issue (25) lack (6) loud (13) mold (6) negative (11) noise (39) noisy (4) outdated (3) poorly (4) pretty small (3) pricey (16) problem (31) rude (12) sadly (4) shabby (4) shock (4) slow (6) smell (9) stained (5) terrible (5) tiny (6) uncomfortable (4) unfortunate (8) unfriendly (3) weird (3) worn (6) wrong (9)

Complaint

Appears in 30 comments.

The following words were used in comments with Complaint:
accommodating (2) cares (2) complaints (30) customer (2) excessive (2) hotel (6) need (2) night (3) not (6) park (3) room (4) staff (3)

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1. There seemed no point to making any further complaints.

"aware of their shortcomings " Read full review on TripAdvisor 5/14/2012 Vote

2. No complaints with the room, which was a good size with a desk and a couple of sofa chairs.

"Great Location " Read full review on TripAdvisor 3/10/2012 Vote

3. And, when I logged a complaint on the website, I never heard a thing from anyone.

"My bed folded out from the wall!!! " Read full review on TripAdvisor 3/2/2012 Vote

4. My only minor complaint was when we arrived at hotel, staff tried to steer me to one king and roll-out couch, when I had reserved two queens.

"Great location; doormen are amazing; bring your confirmation " Read full review on TripAdvisor 11/22/2011 Vote

5. This time we stayed on the 11th floor for 5 nights and have no complaints.

"Good location, no problems, highly recommend! " Read full review on TripAdvisor 9/10/2011 Vote

6. Only big complaint is the price of parking at the hotel.

"Delightful stay " Read full review on TripAdvisor 8/24/2011 Vote

7. The only complaint is that you could hear everything out in the hallway, but that's really a criticism of the knucklehead guests who can't speak quietly at 3:00 am.

"Really nice and great location " Read full review on TripAdvisor 3/2/2011 Vote

8. MY ONLY COMPLAINT: Valet parking was AWFUL.

"Incredible location!!! " Read full review on TripAdvisor 12/29/2010 Vote

9. my only complaint and this is my biggest w/many hotels is the sound when the heat or a/c kicks on & off during the night.

"wow - what a deal " Read full review on TripAdvisor 12/22/2010 Vote

10. My only complaint was that after my medical procedure ended I wanted to take a nap, and every day at 3 pm sharp a fife and drum reenactment goes off across the street (we are in the tourist section.

"Great Respite from Tension " Read full review on TripAdvisor 7/18/2010 Vote