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Rank
38th
Out of 427

w Hotel New Orleans

Average Price: $257  
 
Hotel Class:
333 Poydras Street
New Orleans, 70130 View map  
4-Star Hotel Rank: 16 of 37
Average review rating: 3.56
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (6) , Expedia (28) , MyTravelGuide (65) , Travelocity (2) , TripAdvisor (606) , YahooTravel (24)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 23 comments. 
The following words were used in comments with Rude:
coffee (3)   credit (2)   desk (11)   hard (2)   hotel (2)   incompetence (2)   lazy (2)   lunch (2)   not (6)   old (2)   phone (2)   problem (2)   room (2)   service (3)   slow (2)   staff (6)   valet (3)    
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1. When we checked in, the front desk woman was very nice (but when we checked out, the man at the front desk was extremely rude - and I swear his name tag said he was a manager).
"Very disappointed " Read full review on TripAdvisor   4/25/2012 Vote      
2. When I questioned the man at the front desk, he was incredibly rude and told me that we were only entitled to a $45 credit.
"Very disappointed " Read full review on TripAdvisor   4/25/2012 Vote      
3. Front desk was so rude and not helpful with no accommodations.
"Not Helpful " Read full review on TripAdvisor   1/1/2012 Vote      
4. So Kelly mentioned that the door was open when we got there, and she was quite rude about it not being her problem.
"An adequate stay " Read full review on TripAdvisor   11/3/2011 Vote      
5. Her and the other waitress are really hard workers and make a great team, and more than make up for the phone diva hostess' rudeness.
"It's an older hotel with some modern amenities and a very attentive, service oriented staff. " Read full review on TripAdvisor   8/18/2011 Vote      
6. The front desk staff was rude and too busy chatting with one another.
"Worst hotel in the quarter " Read full review on TripAdvisor   7/28/2011 Vote      
7. From the guys at the door on their phones to the rude staff behind the counter.
"Not a very friendly place. Not worth the money. " Read full review on TripAdvisor   7/27/2011 Vote      
8. The staff is slow, unapologetic, and generally rude.
"Awful Service and Rundown Hotel " Read full review on TripAdvisor   5/11/2011 Vote      
9. To her credit she was courteous and as quick as possible given some really cranky (and quite rude) hotel guests--but it still took a very long time to get a refill on coffee and even the check.
"Rooms need an update--and some better staff management " Read full review on TripAdvisor   2/23/2010 Vote      
10. The front desk agent was rather rude to my friend and declined the request.
"Almost a homerun.... but slightly disappointed " Read full review on TripAdvisor   2/16/2010 Vote      
   
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