w Hotel New Orleans, New Orleans, Mistake

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Rank

38th

Out of 427

w Hotel New Orleans	Average Price: $257 Check Rates

Hotel Class:

333 Poydras Street

New Orleans, 70130 View map

4-Star Hotel Rank: 16 of 37
Average review rating: 3.56

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (6) , Expedia (28) , MyTravelGuide (65) , Travelocity (2) , TripAdvisor (606) , YahooTravel (24)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Mistake

Appears in 13 comments.

The following words were used in comments with Mistake:
bill (3) desk (2) hotel (3) not (2) order (2) trip (2) well (2) wrong (2)

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1. If you ask me , once is a mistake , but TWICE , something is going on in their accounting department .

"Watch your Credit Card ! " Read full review on TripAdvisor 10/15/2011 Vote

2. The front desk manager said 'our mistake' we do see you've already paid, so she fixed it and I moved on.

"Watch your Credit Card ! " Read full review on TripAdvisor 10/15/2011 Vote

3. We will never make this mistake again.

"Snookie would love it here " Read full review on TripAdvisor 10/11/2011 Vote

4. I checked out 5 days later only to realize that they made a mistake on the bill and charged me 2X the amount for two days.

"Saftey is an issue! " Read full review on TripAdvisor 6/9/2011 Vote

5. The staff kept apologizing because they put this gift basket at the wrong room and they just realized they made a mistake.

"Great customer services... even before arrival " Read full review on TripAdvisor 5/18/2010 Vote

6. I didn't make the mistake of eating in the hotel again.

"Rooms need an update--and some better staff management " Read full review on TripAdvisor 2/23/2010 Vote

7. Apparently whoever took our order took this to mean 4 full orders of waffles, and this was a bit of an expensive mistake.

"Great Hotel- Staff Put Up With a Lot!! " Read full review on TripAdvisor 11/28/2009 Vote

8. i booked my stay through their website, so therefore i made mistake and book the wrong date.

"Ridiculous " Read full review on TripAdvisor 10/26/2009 Vote

9. I am usually not a complainer or would not take enough time to write a review but I am so disappointed in my stay at the W New Orleans it had to be shared so no one else makes the same mistake we did.

"Not worth it! " Read full review on TripAdvisor 1/13/2009 Vote

10. There were several mistakes on the hotel bill as well that took me a week after the trip to get straightened out.

"Nice Hotel, Bad Staff " Read full review on TripAdvisor 9/25/2007 Vote