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Rank
34th
Out of 427

Bienville House

Average Price: $155  
 
Hotel Class:
320 Decatur Street
New Orleans, 70130 View map  
3-Star Hotel Rank: 18 of 125
Average review rating: 3.81
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (42) , MyTravelGuide (5) , Travelocity (2) , TripAdvisor (309) , YahooTravel (21)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 33 comments. 
The following words were used in comments with Rude:
alarm (2)   apology (2)   clerk (4)   desk (8)   expectation (2)   extremely (2)   food (2)   helpful (4)   hotel (6)   management (2)   nice (3)   night (3)   not (7)   park (4)   personable (2)   poor (2)   room (4)   sound (3)   staff (7)   walking (2)    
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1. The ladt at breakfast was very rude.
"A very clean and cute place in New Orleans " Read full review on TripAdvisor   6/27/2011 Vote      
2. Do expect the rudeness at the front desk from gal who works days, no frills room (not even fridge in room).
"Previous Reviews Are Accurate-Good and Bad " Read full review on TripAdvisor   4/23/2011 Vote      
3. The location was great- close to the casino and Jackson square, the bell man was very helpful, the receptionist was a little rude-what can you expect.
"Good Enough but not luxury " Read full review on TripAdvisor   7/22/2010 Vote      
4. She was extremely rude to us, sarcastically replying to any question we asked her.
"Horrible service - encountered an exceptionally rude and arrogant receptionist " Read full review on TripAdvisor   7/3/2010 Vote      
5. The location of the hotel is great but the staff working at the hotel were extremely rude to us for most of our stay.
"Horrible service - encountered an exceptionally rude and arrogant receptionist " Read full review on TripAdvisor   7/3/2010 Vote      
6. ) We were scheduled for 5 nights, so after the first night my husband asked if they could move us, and the front desk person was horribly rude.
"Bienville House " Read full review on Travelocity   3/1/2010 Vote      
7. After waiting for her while she was out getting food, she walked in and stared at me with a very mean and rude look.
"Not Recommended " Read full review on TripAdvisor   3/18/2009 Vote      
8. She rudely said it wasn`t going to happen.
"Not happy with Bienville House " Read full review on TripAdvisor   9/20/2008 Vote      
9. Check-in and check-out were very smooth, but when I called to request a room upgrade, Reservations was abrupt and rather rude.
"Elegant Room! Convenient location! Good A/C, even in our summer! " Read full review on TripAdvisor   9/1/2008 Vote      
10. That evening while we stayed, the night help returned, she was rude ,unhelpful, basically a complete rupture in the payroll.
"great day staff, terrible night staff " Read full review on TripAdvisor   8/12/2008 Vote      
   
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