Back to search results
OpinionWell
Rank
34th
Out of 427

Bienville House

Average Price: $155  
 
Hotel Class:
320 Decatur Street
New Orleans, 70130 View map  
3-Star Hotel Rank: 18 of 125
Average review rating: 3.81
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (42) , MyTravelGuide (5) , Travelocity (2) , TripAdvisor (309) , YahooTravel (21)
SAFE TO BOOK ? (2/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lack
Appears in 12 comments. 
The following words were used in comments with Lack:
arrival (2)   attentive (2)   breakfast (3)   cares (2)   customer (2)   disappoint (3)   lacking (12)   reception (2)   reviews (3)   service (4)   staff (3)   welcoming (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. I was disappointed in the lack of fruit as an option, there were a few apples but that was all.
"Small, charming, great location " Read full review on TripAdvisor   11/21/2011 Vote      
2. Thankfully, several reviews made comments re: the lack of service, so we were somewhat prepared.
"Good Location...Lacking in Service " Read full review on TripAdvisor   10/28/2011 Vote      
3. The main issue was the lack of windows, which I quickly learned also meant that the bed linens were damp.
"Standard Rooms Have No Windows " Read full review on TripAdvisor   6/15/2011 Vote      
4. The stereo lacks depth in bass so you might want to bring your own IPOD docking station.
"Luxurious get away from the crowds - close to the fun " Read full review on TripAdvisor   3/17/2011 Vote      
5. I think that, during July & August heat waves, the air unit might be a bit lacking.
"Perfect location and silent night make this a winner " Read full review on TripAdvisor   2/23/2011 Vote      
6. I would stay elsewhere if you can't get a discounted rate because there is a lack of amenities and services.
"Charming but Quirky " Read full review on TripAdvisor   1/15/2011 Vote      
7. Despite a seeming lack of staff, the ones there carried it off with grace.
"Staff was great " Read full review on Expedia   7/13/2009 Vote      
8. Had I been told that the majority of guests were children on a school trip I might have understood the lack of adjoining rooms but rather than assisting I was given the run around.
"I was so disappointed. Where did the warmth and friendliness go? " Read full review on TripAdvisor   3/19/2009 Vote      
9. I agree with other reviewers comments about customer service and was disappointed with the lack of care and attention to detail;- No pleasantries or welcome greeting from reception staff- No early check in on arrival- Breakfast from 7am until 10am - or until they run out.
"Beautiful hotel let down by lack of care & attention to the little touches... " Read full review on TripAdvisor   3/7/2008 Vote      
10. I agree with other reviewers comments about customer service and was disappointed with the lack of care and attention to detail;- No pleasantries or welcome greeting from reception staff- No early check in on arrival- Breakfast from 7am until 10am - or until they run out.
"Beautiful hotel let down by lack of care & attention to the little touches... " Read full review on TripAdvisor   3/7/2008 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved