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Rank
34th
Out of 427

Bienville House

Average Price: $155  
 
Hotel Class:
320 Decatur Street
New Orleans, 70130 View map  
3-Star Hotel Rank: 18 of 125
Average review rating: 3.81
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (42) , MyTravelGuide (5) , Travelocity (2) , TripAdvisor (309) , YahooTravel (21)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 17 comments. 
The following words were used in comments with Complain:
bad (2)   computer (2)   desk (6)   free (3)   guest (2)   lobby (2)   night (2)   not (3)   old (2)   reviews (3)   room (6)   smell (2)   useful (2)   wifi (2)    
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1. I'm surprised about all the reviews complaining about the service.
"Great hotel, Great service! " Read full review on TripAdvisor   11/7/2011 Vote      
2. BUT a manger called me after I complained and made sure we got our welocme gift in our room.
"A very clean and cute place in New Orleans " Read full review on TripAdvisor   6/27/2011 Vote      
3. The room was nice and clean but the carpeting was dirty like some people complained about, but this is an old hotel, and has a well worn feel and even has that 'old antiques smell' and not in a bad way.
"Great Hotel, great location, Great customer service " Read full review on TripAdvisor   3/16/2011 Vote      
4. i was up all night, and i heard someone from the front desk tell the 'noisemaker' about how, and i quote 'some dumb b**ch called and complained that they were being too loud but he knew they were there to have a good time so he didn't care.
"Too loud for any sleep-great if you want to party, not if you need to work " Read full review on TripAdvisor   12/16/2009 Vote      
5. We complained and were given a much nicer room with a small balconey.
"MIXED REVIEWS " Read full review on TripAdvisor   8/25/2009 Vote      
6. Drawbacks- minimal, but I did notice several people complaining about the interior rooms, also the hallway leading to the rooms was a bit uneven floors and musty smelling.
"Charming, great location, some minor drawbacks " Read full review on TripAdvisor   8/20/2009 Vote      
7. After one night they complained and were moved to the room directly over the entrance.
"Nice location, nothing fancy " Read full review on TripAdvisor   4/29/2009 Vote      
8. When I complained to the front desk, they merely smiled and shrugged.
"Just nice enough " Read full review on TripAdvisor   12/11/2008 Vote      
9. Day after day--Even after I complained, the next day was still spare--with mostly very unhealthy stale pastries and bad for you cereals.
"Just nice enough " Read full review on TripAdvisor   12/11/2008 Vote      
10. After 40 min I complained and the desk clerk and the bell man interrupted their flirting to tell me there was nothing they could do.
"Don`t Stay Here " Read full review on TripAdvisor   8/16/2008 Vote      
   
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