Bienville House, New Orleans, Complaint

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Rank

34th

Out of 427

Bienville House	Average Price: $155 Check Rates

Hotel Class:

320 Decatur Street

New Orleans, 70130 View map

3-Star Hotel Rank: 18 of 125
Average review rating: 3.81

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (42) , MyTravelGuide (5) , Travelocity (2) , TripAdvisor (309) , YahooTravel (21)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Complaint

Appears in 20 comments.

The following words were used in comments with Complaint:
complaints (20) desk (2) elevator (2) floor (2) pool (2) refurbished (2) room (2) season (2) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My only complaint about this property was the carpets.

"Wonderful Hotel " Read full review on TripAdvisor 3/14/2012 Vote

2. No complaints at all.

"Mardi Gras W/E " Read full review on TripAdvisor 2/14/2012 Vote

3. My only complaint is the elevator/stairs.

"Great hotel, Great service! " Read full review on TripAdvisor 11/7/2011 Vote

4. My most serious complaint is with an unintended, unnatural step from the sleeping area into the bathroom.

"Needs Updating " Read full review on TripAdvisor 6/18/2011 Vote

5. The only major complaint was that it was difficult to regulate the temperature in our room.

"Very Good place to stay " Read full review on TripAdvisor 2/15/2011 Vote

6. My only complaint is that you have to pay for the Interwebs.

"A charming stay on Decatur St. " Read full review on TripAdvisor 9/28/2010 Vote

7. He said he did not know what was going on but he had complaints from the 2nd floor as well as the 4th floor.

"Terrible service-no sleep " Read full review on TripAdvisor 7/13/2010 Vote

8. My other complaint was that we never received any maid service during our two night stay.

"Would not stay again - too many other great places at same rates " Read full review on TripAdvisor 8/11/2009 Vote

9. No complaints.

"Wonderful time! " Read full review on Expedia 8/5/2009 Vote

10. If I had a complaint it would be the one elevator was to slow.

"Would definetly go back, " Read full review on Expedia 2/5/2009 Vote