Sheraton Nashville, Nashville, Issue

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Rank

12th

Out of 296

Sheraton Nashville	Average Price: $194 Check Rates

Hotel Class:

623 Union Street

Nashville, 37219 View map

4-Star Hotel Rank: 5 of 9
Average review rating: 3.34

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (41) , MyTravelGuide (277) , Travelocity (4) , TripAdvisor (330) , YahooTravel (31)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Issue

Appears in 32 comments.

The following words were used in comments with Issue:
$ (2) bathroom (5) charged (2) deal (2) desk (2) excellent (2) hotel (7) liked (4) never (3) nice (2) night (2) noisy (2) not (8) offers (2) park (3) room (5) service (3) shower (4) staff (3) well (2)

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1. Excellent service both at the front desk, as well as miscellaneous issues that came up.

"Relaxing stay " Read full review on TripAdvisor 5/19/2012 Vote

2. Not a big deal, except it would have been nice if the person I spoke to originally made it clear that getting a double bed room was not guaranteed--rather than making it seem like it wouldn't be an issue at all.

"Good service; some disappointments " Read full review on TripAdvisor 5/7/2012 Vote

3. We were not very happy with some of the issues we found inside our room.

"Some Good, Some Bad " Read full review on TripAdvisor 4/10/2012 Vote

4. Challenges: not all front desk staff are on par from a customer service perspective and tv channel issues (even for basic such as CBS).

"Great Location " Read full review on TripAdvisor 3/30/2012 Vote

5. Our issue was with our reservations.

"Watch your reservations " Read full review on TripAdvisor 2/2/2012 Vote

6. I would definitely consider staying here again, but I'd like to know the bathroom issue was handled.

"Nice stay " Read full review on TripAdvisor 1/30/2012 Vote

7. However, the bathroom had some issues.

"Nice stay " Read full review on TripAdvisor 1/30/2012 Vote

8. Heard of issues with the internet service within the hotel as well though I did not need it.

"Nice property, but not the best in downtown Nashville. " Read full review on TripAdvisor 11/13/2011 Vote

9. The individual attention we received was a welcome change to previous hotels we've stayed in and had similar issues.

"Just OK, Nothing Special " Read full review on TripAdvisor 9/27/2011 Vote

10. The area surrounding the hotel is really clean and safety was never an issue when walking at night.

"Great location in downtown Nashville " Read full review on TripAdvisor 9/19/2011 Vote