Sheraton Nashville, Nashville, Complaint

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Rank

12th

Out of 296

Sheraton Nashville	Average Price: $194 Check Rates

Hotel Class:

623 Union Street

Nashville, 37219 View map

4-Star Hotel Rank: 5 of 9
Average review rating: 3.34

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (41) , MyTravelGuide (277) , Travelocity (4) , TripAdvisor (330) , YahooTravel (31)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 28 comments.

The following words were used in comments with Complaint:
bathroom (3) complaints (28) desk (2) exceptional (3) floor (2) great (2) hotel (4) not (4) park (6) room (7) updated (2)

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1. Minor complaint: no towels available in the gym room and the bathrooms could be updated and modernized.

"Relaxing stay " Read full review on TripAdvisor 5/19/2012 Vote

2. Only complaints were that the wifi was not complimentary and the parking was extremely expensive.

"Great place to stay in downtown Nashville " Read full review on TripAdvisor 3/18/2012 Vote

3. The staff were nice - no complaints there.

"Pros: clean, great location Cons: elevators, water pressure " Read full review on TripAdvisor 11/7/2011 Vote

4. Great stay, front desk personnel was my only complaint.

"Very Nice Stay " Read full review on TripAdvisor 8/22/2011 Vote

5. The only complaint we have was that the breakfast buffet closed down half an hour earlier than scheduled, to our surprise.

"Great Downtown Hotel! " Read full review on TripAdvisor 7/31/2011 Vote

6. Upon checkout I handed my list of complaints to the front desk lady.

"toilet didn't even work! " Read full review on TripAdvisor 7/6/2011 Vote

7. One complaint - they stop serving room service at 11pm -- i think they're missing a huge opportunity here.

"Fine Option for One Night, but Nothing Special " Read full review on TripAdvisor 3/23/2011 Vote

8. Hotel was a little further than I expected to downtown action -- about 6 blocks from Broadway; but inasmuch as this was not misrepresented, this comment is simply informational, and not a complaint.

"Service is lacking " Read full review on TripAdvisor 3/22/2011 Vote

9. My only complaint was our room 2025 was next to the elevator and when it was working it sounded like thunder.

"New Years at Nashville " Read full review on TripAdvisor 1/3/2011 Vote

10. My one complaint is with the wireless internet connection.

"Nothing exceptional " Read full review on TripAdvisor 10/7/2010 Vote