Custom Hotel Los Angeles, Los Angeles, Frustrated

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Rank

29th

Out of 700

Custom Hotel Los Angeles	Average Price: $114 Check Rates

Hotel Class:

8639 Lincoln Boulevard

Los Angeles, 90045 View map

3-Star Hotel Rank: 12 of 84
Average review rating: 3.49

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (29) , MyTravelGuide (33) , Travelocity (4) , TripAdvisor (373)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (6) avoid (6) awful (10) awkward (4) bad (41) bare (4) broken (15) chipped (5) complain (15) difficult (5) dirty (24) disappoint (25) downside (5) expensive (28) frustrated (9) gross (4) hard (31) hassle (4) horrible (11) inconvenient (6) issue (19) lack (12) loud (30) mediocre (4) mess (6) mistake (10) mold (4) negative (8) noise (47) noisy (12) outrageous (5) overpriced (4) peeling (4) poor (18) pricey (7) problem (46) rock (4) rough (4) rude (19) shame (5) slow (10) smell (19) terrible (17) tiny (25) ugly (4) uncomfortable (12) unfortunate (8) weird (26) worst (13) wrong (8)

Frustrated

Appears in 9 comments.

The following words were used in comments with Frustrated:
customer (2) hotel (3) room (2) street (2) useful (3) valet (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. They said the shuttle hadn't even left yet, so I got frustrated and grabbed a cab.

"Convenient! " Read full review on TripAdvisor 3/20/2012 Vote

2. There was no closet in my room, which was frustrating, and no cabinets, so very little storage space.

"A pretty pathetic hotel " Read full review on TripAdvisor 3/14/2012 Vote

3. I definitely realize that we could all use a break from technology overhaul, but while on a business trip, I need reliable internet and cell use, and it was very frustrating to struggle with this at Custom.

"Maybe after renovation is complete things will be better " Read full review on TripAdvisor 6/22/2011 Vote

4. When I got to the hotel, I found the staff to be equally as frustrating and uninviting.

"Poor customer service. Very bad location. " Read full review on TripAdvisor 12/20/2010 Vote

5. It took almost an hour to come, which was frustrating.

"Set in a nice suburb of LA " Read full review on TripAdvisor 10/3/2010 Vote

6. The hotel certainly could not cope with our coach of stranded passengers and it was a chaotic number of days which was made more frustrating being resident in this hotel which was ill equipt.

"Quite basic " Read full review on TripAdvisor 5/2/2010 Vote

7. Only had one big frustration, maybe because we were tired and hungry.

"Good Value, very clean and hip..poor man's W " Read full review on TripAdvisor 4/17/2010 Vote

8. let us just say it ended in them offering to move our room sometime after MIDNIGHT and saying to me in response to my frustration 'oh, it is to bad you didn't use our valet service or we would comp it for you' ( valet is $22 a night and there was plenty of street parking across the street).

"horrid service cheap hotel " Read full review on TripAdvisor 4/29/2009 Vote

9. and the funny part is the employees seemed oblivious to the frustration of every single customer that approached the front desk.

"Don't be fooled . . . horrible hotel, not worth more than $75/night " Read full review on TripAdvisor 11/22/2008 Vote