Hotel Palomar Los Angeles - Westwood - a Kimpton Hotel, Los Angeles, Rude

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Out of 700

Hotel Palomar Los Angeles - Westwood - a Kimpton Hotel	Average Price: $265 Check Rates

Hotel Class:

10740 Wilshire Boulevard

Los Angeles, 90024 View map

3-Star Hotel Rank: 1 of 84
Average review rating: 4.2

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (44) , MyTravelGuide (186) , TripAdvisor (506) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (7) a bit small (6) annoy (7) avoid (9) bad (36) big deal (7) broken (4) complain (14) complaint (26) cramped (7) difficult (7) dirty (8) disappoint (34) downside (12) dusty (4) expensive (37) fear (3) hard (37) hardly (4) hassle (5) hate (4) horrible (7) ignored (8) inconvenient (7) issue (32) lack (5) loud (24) mistake (9) mold (3) negative (24) noise (42) noisy (19) outrageous (4) overpriced (4) poor (11) pretentious (4) pricey (16) problem (59) ridiculous (5) rock (5) rude (10) slow (9) smell (9) terrible (8) uncomfortable (7) unfortunate (9) weird (6) worst (4) would have liked (3) wrong (15)

Rude	Appears in 27 comments.

The following words were used in comments with Rude:
clerk (4) desk (7) horrible (4) hotel (7) location (3) not (3) offers (4) personable (2) respect (2) reviews (2) room (4) service (4) staff (10) unclean (3)

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1. They were rude, never apologized, and tried to run my debit card a total of 7 times throughout my stay.

"Shady business practices " Read full review on TripAdvisor 5/3/2012 Vote

2. They weren't rude at all but just seemed a bit dazed or too tired to offer a smile.

"A quiet hotel in the suburbs " Read full review on TripAdvisor 1/8/2012 Vote

3. The hotel website boasts that they will match any offer from an agent, but when I called the hotel I was put through then to a central bookings number for the chain who were quite rude and said no way would they match the offer, and I could have a 'take it or leave it' rate which was much higher.

"Average to nice hotel, but negative service experience " Read full review on TripAdvisor 5/3/2011 Vote

4. When you have a Bowl weekend and a hotel full of fans you should not have a negative/rude employee working if you want to keep customers happy.

"Bar/Restaurant Needs Work " Read full review on TripAdvisor 12/30/2010 Vote

5. The restaurant food was reliable and creative , the bartender was spot-on, and the front desk staff gamely fought through some weird glitch in their room-key system without getting rattled or rude.

"Fun place, great staff, great location " Read full review on TripAdvisor 1/18/2010 Vote

6. They seemed stressed and overwhelmed, and were borderline rude to guests.

"Good overall, but staff needs training " Read full review on TripAdvisor 8/31/2009 Vote

7. So, the big question -- should my review hold the hotel responsible for these rude people waking everyone up for the second morning in a row? I don't know.

"Remember when drunk people would come home and wake up the entire floor when you were in college? " Read full review on TripAdvisor 8/17/2009 Vote

8. The manager of the hotel was extremely curt verging on rude and spoilt the experience for us.

"If you want style maybe...if you want comfort absolutely not. " Read full review on TripAdvisor 7/30/2009 Vote

9. To the reviewers who complained about the service - maybe you were rude and did not get the best service possible as we did, especially the lovely smiley valet parking attendants - they were so friendly and helpful and very sweet with our children.

"Great base in LA " Read full review on TripAdvisor 6/25/2009 Vote

10. First of all, we noticed that the staff, although quite attentive, were pretentious and sometimes rude.

"Palomar needs to work on the details... " Read full review on TripAdvisor 12/15/2008 Vote