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Rank
9th
Out of 168

Reach Resort Key West

Average Daily Rate: NA  
 
Hotel Class:
1435 Simonton Street
Key West, 33040 View map  
3-Star Hotel Rank: 6 of 49
Average review rating: 3.6
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (92) , MyTravelGuide (182) , TripAdvisor (292) , YahooTravel (27)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 38 comments. 
The following words were used in comments with Rude:
balcony (3)   bar (3)   desk (5)   extremely (4)   friendly (3)   hotel (6)   luggage (3)   nice (3)   not (10)   park (8)   pool (16)   resort (3)   room (13)   shower (4)   small (3)   staff (16)   structure (4)   tiny (5)   towel (10)   water (4)    
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1. The towel attendant only spoke broken English and was extremely rude.
"Overall very poor experience " Read full review on Expedia   9/19/2010 Vote      
2. Employees were rather rude (I was called "chief" more than once) and unhelpful.
"Overall very poor experience " Read full review on Expedia   9/19/2010 Vote      
3. The front desk staff was rude at check in.
"overrated hotel " Read full review on Expedia   5/6/2010 Vote      
4. Front desk staff wasn't like the rest of the staff, they were kinda rude.
"Stay at the other Waldor Astoria! " Read full review on Expedia   4/6/2010 Vote      
5. The other guests were extremely noisy and rude.
"Average " Read full review on Expedia   4/7/2009 Vote      
6. The poolside waiter was so rude and made it known he was not happy helping you.
"Do not waste your money on this place!!! " Read full review on TripAdvisor   3/26/2009 Vote      
7. He is fat, lazy and rude and complains about how hard he works.
"Boutique Resort in walking distance to Dival Street " Read full review on TripAdvisor   3/5/2009 Vote      
8. The non-suite rooms are tiny and awkward, not even a rack to hang your towels on, the faucets are facing the wrong way, no drawers anywhere, tiny closet, a sink in the room for no apparent reason, the coffee maker doesn't come with coffee, no hot tub, the pool is tiny for no good reason, some rude employees, no valet when we arrived, tiny parking spots when you are left to park yourself at $12 per day, limited in room dining menu with about 5 dinner items after 5, small beach, tiny tv, lots of extra costs.
"Not Worth It " Read full review on TripAdvisor   2/8/2009 Vote      
9. Most of the staff members were friendly,some more then others,Ricardo the pool guy was exceptional,the front desk and house cleaning staff were great,the bar tenders were RUDE and were only interested in how much tip they were going to get.
"Not reaching for 100% " Read full review on TripAdvisor   2/1/2009 Vote      
10. The Staff was very friendly exept the towel man at the pool he was very rude in the morning and seemed to give different service to different people.
"Great Hotel " Read full review on TripAdvisor   1/7/2009 Vote      
   
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