Reach Resort Key West, Key West, Complaint

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Rank

9th

Out of 168

Reach Resort Key West	Average Daily Rate: NA Check Rates

Hotel Class:

1435 Simonton Street

Key West, 33040 View map

3-Star Hotel Rank: 6 of 49
Average review rating: 3.6

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (92) , MyTravelGuide (182) , TripAdvisor (292) , YahooTravel (27)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 31 comments.

The following words were used in comments with Complaint:
$ (5) charged (2) coffee (2) complaints (32) fee (3) hotel (4) not (4) plenty (2) pricey (2) resort (3) room (11) service (4) shower (2) water (2) wireless (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. That would be my only complaint.

"Great Location " Read full review on Expedia 4/14/2010 Vote

2. MY ONLY COMPLAINT WAS HOTEL RESTAURANT WAS TOO PRICEY.

"Want to go back. " Read full review on Expedia 9/9/2009 Vote

3. My only complaint was that i left my room service dishes outside my room one night afte eating and they weren't picked up for almost 24 hours.

"Nice place " Read full review on Expedia 8/16/2009 Vote

4. There were only two complaints we had, one was that we had room service delivered one time and it stayed outside our room for two full days before they came and picked it up.

"Great Resort for Key West " Read full review on TripAdvisor 4/28/2009 Vote

5. The only downside was the prices at the Strip House restaurant (which is why I gave the service a 4 out of 5), but with plenty of cafes and restaurants to choose from in the centre of the town, it was only a minor complaint.

"Wonderful romantic stay " Read full review on TripAdvisor 4/28/2009 Vote

6. My last complaint.

"Not what you would expect from a Waldorf brand resort " Read full review on TripAdvisor 4/28/2009 Vote

7. Our only complaints were about the room: except for the nightstands, there were NO DRAWERS in the room.

"Great resort, just a few things could be improved " Read full review on Expedia 1/14/2009 Vote

8. Other than that, we had no real complaints, other than having to go back to boring old Illinois.

"Very Nice, But Not Quite What it Could Be... " Read full review on TripAdvisor 9/22/2008 Vote

9. Our only real complaint is that they neglected to tell us that parts of the hotel were still under construction, thus there was the racket of that going on during the days.

"Very Nice, But Not Quite What it Could Be... " Read full review on TripAdvisor 9/22/2008 Vote

10. The only complaint I have is the noise level outside the room doors.

"New Reach " Read full review on TripAdvisor 9/5/2008 Vote