Crowne Plaza Houston - Brookhollow, Houston, Problem

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Rank

48th

Out of 718

Crowne Plaza Houston - Brookhollow	Average Price: $186 Check Rates

Hotel Class:

12801 Northwest FreeWay

Houston, 77040 View map

3-Star Hotel Rank: 21 of 121
Average review rating: 3.35

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (2) , MyTravelGuide (201) , Travelocity (10) , TripAdvisor (145) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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apologetic (2) avoid (1) bad (13) badly (1) barely (1) bed bugs (2) bit dated (2) broken (1) bug (1) complain (2) complaint (2) dingy (2) disappoint (2) disturbing (1) expensive (3) filthy (1) hard (3) hassle (1) inadequate (1) issue (5) loud (2) lukewarm (1) mediocre (1) mistake (1) nasty (2) negative (3) nightmare (2) noise (9) noisy (5) odor (3) poor (4) problem (17) rock (1) rude (1) sad (2) shame (1) shock (2) sick (1) slow (3) smell (7) sub par (1) unclean (1) unfortunate (2) unfriendly (1) unhappy (1) unhelpful (1) unpleasant (1) worn (3) worst (2) wrong (2)

Problem

Appears in 23 comments.

The following words were used in comments with Problem:
company (4) desk (4) experience (2) hot (3) hotel (5) liked (2) lobby (4) maintenance (2) never (2) noise (2) not (5) room (8) secure (3) water (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Maintenance came but despite trying they could not fix the hot water problem.

"Stayed here two nights. Staff was helpful... " Read full review on TripAdvisor 4/23/2012 Vote

2. The main problem we had was that lots of things didn't work.

"Stayed here two nights. Staff was helpful... " Read full review on TripAdvisor 4/23/2012 Vote

3. In the rare circumstance of a problem, my needs were always met swiftly and courteously.

"Always a pleasure to stay at Crowne Brookhollow " Read full review on TripAdvisor 4/19/2012 Vote

4. My one real complaint about the restaurant/bar is that they have a real problem with flies.

"Good Business Hotel " Read full review on TripAdvisor 9/28/2011 Vote

5. This is one of the older hotels of the chain but they keep it in good shape and take care of any problems you may encounter quickly and efficiently.

"Great place to stay " Read full review on TripAdvisor 8/11/2011 Vote

6. I would like to commend the entire hospitality team at the hotel on their diligence in making our two day meeting go off with out any problem.

"Great Meeting Experience & Great Service Staff " Read full review on TripAdvisor 1/24/2011 Vote

7. Henry also checked in with me periodically as I passed him in the lobby or on the grounds to make sure that my experience and the entire assembly of participants of my company were without any problems.

"Great Meeting Experience & Great Service Staff " Read full review on TripAdvisor 1/24/2011 Vote

8. I would like to commend the entire hospitality team at the hotel on their diligence in making our two day meeting go off with out any problem.

"Great Meeting Experience & Great Service Staff " Read full review on TripAdvisor 1/24/2011 Vote

9. Henry also checked in with me periodically as I passed him in the lobby or on the grounds to make sure that my experience and the entire assembly of participants of my company were without any problems.

"Great Meeting Experience & Great Service Staff " Read full review on TripAdvisor 1/24/2011 Vote

10. Never had a problem during stay.

Read full review on MyTravelGuide 6/3/2009 Vote