Crowne Plaza Houston - Brookhollow, Houston, Complain

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OpinionWell
Rank

48th

Out of 718

Crowne Plaza Houston - Brookhollow	Average Price: $186 Check Rates

Hotel Class:

12801 Northwest FreeWay

Houston, 77040 View map

3-Star Hotel Rank: 21 of 121
Average review rating: 3.35

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (2) , MyTravelGuide (201) , Travelocity (10) , TripAdvisor (145) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 5 comments.

The following words were used in comments with Complain:
room (2)

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1. When we complained to the front desk, the woman just handed me a card to whom I was to complain, like she has handed that card over a thousand times before.

"Worst Experience EVER " Read full review on TripAdvisor 3/25/2012 Vote

2. complained about the hot water three times, the staff took down my complaint, no follow up, no apologies, no fix.

Read full review on MyTravelGuide 3/17/2008 Vote

3. Nothing to complain about really.

Read full review on MyTravelGuide 4/1/2007 Vote

4. If all the rooms at Crowne Plaza are this large and comfortable, there is no reason for anyone to complain.

Read full review on MyTravelGuide 4/19/2006 Vote

5. When you complain with the reception, they offer another room instead of fixing the problems.

"Poor Stay " Read full review on TripAdvisor 7/1/2004 Vote