Crowne Plaza Houston - Brookhollow, Houston, Hard

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Rank

48th

Out of 718

Crowne Plaza Houston - Brookhollow	Average Price: $186 Check Rates

Hotel Class:

12801 Northwest FreeWay

Houston, 77040 View map

3-Star Hotel Rank: 21 of 121
Average review rating: 3.35

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (2) , MyTravelGuide (201) , Travelocity (10) , TripAdvisor (145) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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apologetic (2) avoid (1) bad (13) badly (1) barely (1) bed bugs (2) bit dated (2) broken (1) bug (1) complain (2) complaint (2) dingy (2) disappoint (2) disturbing (1) expensive (3) filthy (1) hard (3) hassle (1) inadequate (1) issue (5) loud (2) lukewarm (1) mediocre (1) mistake (1) nasty (2) negative (3) nightmare (2) noise (9) noisy (5) odor (3) poor (4) problem (17) rock (1) rude (1) sad (2) shame (1) shock (2) sick (1) slow (3) smell (7) sub par (1) unclean (1) unfortunate (2) unfriendly (1) unhappy (1) unhelpful (1) unpleasant (1) worn (3) worst (2) wrong (2)

Hard	Appears in 10 comments.

The following words were used in comments with Hard:
area (2) hot (2) not (2) room (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. And the door didn't close properly and made a loud banging noise all the time, but I jammed some papers between it and the wall and that quieted it down (although it made the door hard to open and close).

"Stayed here two nights. Staff was helpful... " Read full review on TripAdvisor 4/23/2012 Vote

2. hard working attentive and amusing.

"Hotel Staff " Read full review on TripAdvisor 12/14/2011 Vote

3. He had a great attitude and tried hard, but it goes back on my 'do not stay here' list.

"Disappointing. Stay somewhere else " Read full review on TripAdvisor 11/18/2011 Vote

4. Phone system sometimes hard to get out on.

Read full review on MyTravelGuide 9/4/2008 Vote

5. hard to get to if driving north.

Read full review on MyTravelGuide 5/15/2008 Vote

6. hard to get to at rush hour, no hot water.

Read full review on MyTravelGuide 3/17/2008 Vote

7. Nothing really, electronics in room a little hard to decipher.

Read full review on MyTravelGuide 1/11/2008 Vote

8. The pool area is very nice, but even though it was hot enough every day (90-95 degrees in late September), hardly anybody used it.

"Brookhollow not up to Crowne Plaza Standards " Read full review on TripAdvisor 10/16/2007 Vote

9. They seem to have worked hard to refurbish the interior and the rooms.

Read full review on MyTravelGuide 7/10/2007 Vote

10. The bed needs some work, a bit hard and lumpy on some areas, not as sumptuous as other Crowne Plaza Hotels I've stayed and the rooms were thin.

Read full review on MyTravelGuide 3/19/2006 Vote