Crowne Plaza Houston - Brookhollow, Houston, Complaint

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Rank

48th

Out of 718

Crowne Plaza Houston - Brookhollow	Average Price: $186 Check Rates

Hotel Class:

12801 Northwest FreeWay

Houston, 77040 View map

3-Star Hotel Rank: 21 of 121
Average review rating: 3.35

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (2) , MyTravelGuide (201) , Travelocity (10) , TripAdvisor (145) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 11 comments.

The following words were used in comments with Complaint:
complaints (11) not (2)

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1. The only complaints there were a musty smell from the AC, a flat screen TV with no HD, and a very large plastic plant which seemed to cheapen the whole experience.

"Old, Old, Old.... " Read full review on TripAdvisor 11/9/2011 Vote

2. My one real complaint about the restaurant/bar is that they have a real problem with flies.

"Good Business Hotel " Read full review on TripAdvisor 9/28/2011 Vote

3. My biggest complaint with the rooms is that there is not central air/heat.

"Good Business Hotel " Read full review on TripAdvisor 9/28/2011 Vote

4. Few improvements in housekeeping services would be great but otherwise no complaints.

Read full review on MyTravelGuide 4/3/2008 Vote

5. Complained about the hot water three times, the staff took down my complaint, no follow up, no apologies, no fix.

Read full review on MyTravelGuide 3/17/2008 Vote

6. No complaints.

Read full review on MyTravelGuide 2/22/2008 Vote

7. No complaints.

Read full review on MyTravelGuide 10/18/2007 Vote

8. Only complaint is the hotel grounds could be a little cleaner.

Read full review on MyTravelGuide 7/26/2007 Vote

9. Believe it or not the most common complaint I discovered was finding hair from former guest under the covers.

Read full review on MyTravelGuide 4/11/2007 Vote

10. No complaints.

Read full review on MyTravelGuide 10/3/2006 Vote