Crowne Plaza Houston - Brookhollow, Houston, Issue

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Rank

48th

Out of 718

Crowne Plaza Houston - Brookhollow	Average Price: $186 Check Rates

Hotel Class:

12801 Northwest FreeWay

Houston, 77040 View map

3-Star Hotel Rank: 21 of 121
Average review rating: 3.35

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (2) , MyTravelGuide (201) , Travelocity (10) , TripAdvisor (145) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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apologetic (2) avoid (1) bad (13) badly (1) barely (1) bed bugs (2) bit dated (2) broken (1) bug (1) complain (2) complaint (2) dingy (2) disappoint (2) disturbing (1) expensive (3) filthy (1) hard (3) hassle (1) inadequate (1) issue (5) loud (2) lukewarm (1) mediocre (1) mistake (1) nasty (2) negative (3) nightmare (2) noise (9) noisy (5) odor (3) poor (4) problem (17) rock (1) rude (1) sad (2) shame (1) shock (2) sick (1) slow (3) smell (7) sub par (1) unclean (1) unfortunate (2) unfriendly (1) unhappy (1) unhelpful (1) unpleasant (1) worn (3) worst (2) wrong (2)

Issue

Appears in 6 comments.

The following words were used in comments with Issue:
accommodating (2) cares (2) desk (3) efficient (2) hotel (2) reservation (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. There were no issues and this hotel even has a happy hour.

"Stay at this hotel! " Read full review on TripAdvisor 2/21/2012 Vote

2. There wes no hot water in the restroom and it took about 40 minutes before I had maintence in the room to sort the issue out.

"Overnight Stay " Read full review on TripAdvisor 12/12/2011 Vote

3. I had an issue with a lost reservation for myself and one of the front desk staff members, Henry Strait, efficiently take care of me and provide me with accommodations.

"Great Meeting Experience & Great Service Staff " Read full review on TripAdvisor 1/24/2011 Vote

4. I had an issue with a lost reservation for myself and one of the front desk staff members, Henry Strait, efficiently take care of me and provide me with accommodations.

"Great Meeting Experience & Great Service Staff " Read full review on TripAdvisor 1/24/2011 Vote

5. The people were very nice in responding to issues (while at the front desk, I heard two other people call to request help with their HVAC.

"Stay at the Hampton Inn next door " Read full review on TripAdvisor 2/6/2009 Vote

6. I had no issues, and would recommend this hotel to others.

Read full review on MyTravelGuide 11/5/2008 Vote