Crowne Plaza Suites Southwest, Houston, Problem

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Rank

20th

Out of 718

Crowne Plaza Suites Southwest	Average Price: $144 Check Rates

Hotel Class:

9090 Southwest Freeway

Houston, 77074 View map

3-Star Hotel Rank: 5 of 121
Average review rating: 4.03

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (41) , MyTravelGuide (109) , Travelocity (10) , TripAdvisor (199) , YahooTravel (15)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (4) appalled (2) avoid (3) awful (5) awkward (3) bad (12) bare (2) broken (11) complain (4) dated (2) difficult (4) dirt (2) dirty (7) disappoint (7) disgust (2) downside (3) filthy (4) gross (2) hard (5) hassle (2) horrible (8) ignored (2) issue (5) loud (7) mediocre (3) mess (4) mildew (3) mold (2) needs work (2) negative (4) noise (21) noisy (4) poor (4) poorly (3) problem (16) roach (3) rock (2) rude (2) shabby (1) shame (1) slow (6) smell (11) smelly (2) terrible (2) tiny (2) unbearable (2) uncomfortable (2) unfortunate (4) worst (4) wrong (4)

Problem

Appears in 23 comments.

The following words were used in comments with Problem:
arrival (2) bathroom (2) breakfast (2) floor (2) free (2) great (2) helpful (2) hotel (2) management (2) meal (2) night (2) not (4) reservation (2) room (5) staff (3)

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1. These problems won't prevent me from returning, but it did leave me with the impression that someone isn't paying attention.

"A mixed bag. " Read full review on TripAdvisor 5/15/2012 Vote

2. All face an inner courtyard that goes up multiple floors If you have problems with height, therefore, it would be best to ask for a lower level suite.

"Crowne Plaza Suites 9090 Southwest Freeway Houston TX 77074 " Read full review on TripAdvisor 12/7/2011 Vote

3. People in our group had problems with their A/C unit, and were moved on the spot.

"clean hotel..sketchy neighborHOOD " Read full review on TripAdvisor 3/3/2011 Vote

4. The only problem was at the check-in.

"Great Hotel! " Read full review on TripAdvisor 12/23/2010 Vote

5. Overall the front desk staff is very friendly and willing to help if you have any problems.

"Going down hill " Read full review on TripAdvisor 7/27/2010 Vote

6. Hotel had some minor repair problems in the room and decided to strip/sand the bar floor while we were there (weekend) so it was closed.

"Crowne Plaza - Sugarland " Read full review on Expedia 8/26/2009 Vote

7. Had an ant problem on both nights that I stayed, however the staff was great.

"A nice stay and enjoyed the staff. " Read full review on TripAdvisor 8/17/2009 Vote

8. ant problem all over the room.

"horrible " Read full review on Expedia 7/22/2009 Vote

9. Only real problem i ran into was the cable on the back television.

"Great Place.... " Read full review on TripAdvisor 7/9/2009 Vote

10. Al the engineer arrived quickly and determined what the problem was immediately.

"Service IS their middle name! " Read full review on TripAdvisor 4/1/2009 Vote