St. Regis Hotel, Houston, Houston, Complaint

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Rank

18th

Out of 718

St. Regis Hotel, Houston	Average Price: $405 Check Rates

Hotel Class:

1919 Briar Oaks Lane

Houston, 77027-3408 View map

5-Star Hotel Rank: 1 of 26
Average review rating: 4.01

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (9) , Travelocity (3) , TripAdvisor (161) , YahooTravel (8)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 12 comments.

The following words were used in comments with Complaint:
$ (2) complaints (12) fee (2) not (3) park (5) room (2) service (2) valet (3)

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1. That's it, my only complaint was the parking.

"Best hotel in Houston " Read full review on TripAdvisor 3/3/2012 Vote

2. The only complaint is the $31 valet parking.

"Best hotel in Houston " Read full review on TripAdvisor 3/3/2012 Vote

3. My only complaint is the parking.

"LOVE this place " Read full review on TripAdvisor 10/17/2011 Vote

4. My only complaint is that we were promised a 'preferred' view and end up looking out at electrical towers and railroad tracks.

"A Great Place to Rest " Read full review on TripAdvisor 1/2/2011 Vote

5. My complaint is all the extra fees they charge starting with the $27 per day mandatory valet fee.

"Nice hotel but sneaky. " Read full review on TripAdvisor 8/10/2010 Vote

6. My only complaint would be that there is not enough shade at the pool.

"Didn't want to leave!!! " Read full review on TripAdvisor 7/26/2010 Vote

7. No complaints.

"Great Service, Good Location " Read full review on TripAdvisor 1/26/2010 Vote

8. My only complaint was there was only Valet Parking, not self park.

"Fabulous! " Read full review on TripAdvisor 9/25/2009 Vote

9. My only complaints probably pertain to Houston in general - it was to hot/humid outside to open the windows and the air conditioning was freezing in the dining room.

"Why doesn't this hotel have a higher rating? It was lovely! " Read full review on TripAdvisor 2/27/2009 Vote

10. My only complaint was that their cable service did not have offer any HD channels.

"Renovated rooms now make St Regis more St Regis-like " Read full review on TripAdvisor 7/22/2008 Vote