Doubletree Guest Suites Houston, Houston, Poor

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Rank

50th

Out of 718

Doubletree Guest Suites Houston	Average Price: $209 Check Rates

Hotel Class:

5353 Westheimer Road

Houston, 77056-5474 View map

3-Star Hotel Rank: 23 of 121
Average review rating: 4.04

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (19) , MyTravelGuide (89) , Travelocity (6) , TripAdvisor (99) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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avoid (2) awful (1) bad (12) big deal (2) broken (4) chipped (5) complain (3) complaint (3) dated (3) difficult (3) dirty (9) disappoint (10) downside (4) expensive (3) gross (2) hard (4) hardly (2) hate (1) horrendous (1) horrible (4) ignorant (1) incompetent (4) inconvenient (2) issue (11) loud (5) mess (2) mold (3) negative (2) noise (11) noisy (4) odor (2) outdated (5) overpriced (2) poor (4) pricey (3) problem (11) ridiculous (3) rude (4) scary (1) shock (3) smell (22) stale (4) stunk (2) terrible (3) unacceptable (2) uncomfortable (3) unfortunate (1) unpleasant (4) worst (2) wrong (4)

Poor	Appears in 8 comments.

The following words were used in comments with Poor:
customer (3) food (2) management (2) room (2) service (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff here truly put up with my poor planning and with a smile & lots of laughs at my mishaps (i.

"Too nice! " Read full review on TripAdvisor 2/4/2012 Vote

2. So she had to enlist the help of the sponsoring bank to block those charges and alert Doubletree management regarding yet another example of their poor management and customer service.

"Double Tree - Double Trouble " Read full review on TripAdvisor 12/2/2011 Vote

3. The issue was the overall poor treatment of someone that has been a valued customer throughout the years.

"Double Tree - Double Trouble " Read full review on TripAdvisor 12/2/2011 Vote

4. Between the smell, the noise, the rundown conditions and poor customer service I think we would have been just as well staying at a motel 6 by the airport and would have saved a lot of money.

"Dissapointing, Dirty, Poor Customer Service " Read full review on TripAdvisor 4/28/2011 Vote

5. Although the location was good, the doubletree near the galleria was lacking in a few areas, primarily the food and room service experience was poor.

Read full review on MyTravelGuide 1/18/2007 Vote

6. Room service and food were poor.

Read full review on MyTravelGuide 1/18/2007 Vote

7. Housekeeping was poor at best.

Read full review on MyTravelGuide 11/1/2006 Vote

8. The carpet worn, the appointments aged and of poor quality.

"Dissapointing " Read full review on Expedia 5/5/2006 Vote