Doubletree Guest Suites Houston, Houston, Complaint

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Rank

50th

Out of 718

Doubletree Guest Suites Houston	Average Price: $209 Check Rates

Hotel Class:

5353 Westheimer Road

Houston, 77056-5474 View map

3-Star Hotel Rank: 23 of 121
Average review rating: 4.04

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (19) , MyTravelGuide (89) , Travelocity (6) , TripAdvisor (99) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 8 comments.

The following words were used in comments with Complaint:
complaints (8) hotel (2) pool (3) room (3) service (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My only complaint: the pool was ice cold.

"Great location and space for a family " Read full review on Expedia 6/2/2009 Vote

2. Only complaints (if you can call them that) are that the room didn't seem to be cleaned thoroughly the first evening (something odd in the chair) and the fact that there was no complimentary wireless internet service.

"Overall good stay. " Read full review on Expedia 2/20/2009 Vote

3. No major complaints here.

"Overall good stay. " Read full review on Expedia 2/20/2009 Vote

4. The only complaint I have about our room is in regard to the sofa sleeper.

"Great experience at Doubletree Houston Galleria! " Read full review on TripAdvisor 11/10/2008 Vote

5. This would be my only complaint but having worked in a hotel before I know how pricey room service is, no matter what hotel you stay at.

"LUXURIOUS ACCOMODATIONS AT A FRACTION OF THE PRICE! " Read full review on TripAdvisor 8/4/2008 Vote

6. Only complaints - the restaurant was cramped and unappealing, crowded at breakfast, no decor at all.

"4 star luxury and a great value " Read full review on TripAdvisor 7/6/2007 Vote

7. Absolutely no complaints.

"Really Loved Doubletree Houston " Read full review on TripAdvisor 10/8/2006 Vote

8. The only complaint I would have would be the pool was not heated and there were no towels at the pool area.

Read full review on MyTravelGuide 3/14/2006 Vote