The Westin Galleria , Dallas, Rude

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Rank

12th

Out of 453

The Westin Galleria	Average Price: $225 Check Rates

Hotel Class:

13340 Dallas Pkwy

Dallas, 75240 View map

4-Star Hotel Rank: 7 of 20
Average review rating: 3.81

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (35) , MyTravelGuide (98) , Travelocity (5) , TripAdvisor (204) , YahooTravel (34)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Rude	Appears in 6 comments.

The following words were used in comments with Rude:
attitude (2) expectation (2) hotel (2) internet (2) not (3) staff (2)

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1. I met colleagues for a late dinner/drinks at the Second Floor bistro and enjoyed that too, although we were greeted rudely at arrival and asked not to be loud.

"Nice room, great location " Read full review on TripAdvisor 12/21/2011 Vote

2. Summary:-RUDE STAFF-EXPECT YOU TO REPORT EACH 'WEIGHT CHANGE' IN THE FRIDGE-CHARGE $10 PER DAY FOR INTERNET THAT DOESN`T WORK-EXPECT YOU TO HELP THEM FIX THE BROKEN INTERNET-OVERPRICEDDo not stay at this hotel.

"Horrible experience here; avoid at all costs " Read full review on TripAdvisor 8/29/2008 Vote

3. The hotel itself was under construction the whole time and had rude staff members.

"Horrible experience here; avoid at all costs " Read full review on TripAdvisor 8/29/2008 Vote

4. Next, I was put on the phone with a manager who was extremely rude, telling me I would not be compensated and too bad if my account went into the negative.

"Never Been Treated Worse by Hotel Management Staff " Read full review on TripAdvisor 4/21/2006 Vote

5. rude, attitude at check in, lousy room overlooking the freeway (what else is there in Dallas?).

"Worst Westin, Ever! " Read full review on YahooTravel 9/18/2005 Vote

6. Usually the service is good, but this time Eric at the front desk was very rude and had a major ATTITUDE PROBLEM.

"Terrible Service " Read full review on TripAdvisor 12/7/2004 Vote