The Westin Galleria , Dallas, Bad

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Rank

12th

Out of 453

The Westin Galleria	Average Price: $225 Check Rates

Hotel Class:

13340 Dallas Pkwy

Dallas, 75240 View map

4-Star Hotel Rank: 7 of 20
Average review rating: 3.81

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (35) , MyTravelGuide (98) , Travelocity (5) , TripAdvisor (204) , YahooTravel (34)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Bad	Appears in 15 comments.

The following words were used in comments with Bad:
bed (2) good (2) hotel (3) mall (2) not (4) room (2) service (2)

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1. Ate late(ish) at Oceanaire and had good seafood (was able to compare 3 or 4 different types of US oysters as a starter) but reluctant, bad service from a waiter who clearly was annoyed that we were keeping him from going home (we arrived well within the time that the restaurant stated it was open).

"Lost in translation " Read full review on TripAdvisor 4/24/2012 Vote

2. Very bad insulation.

"Only caters to platnium " Read full review on TripAdvisor 3/5/2012 Vote

3. You didn't even have to walk outside to go to mall or restaurants in mall if you wanted to eat or shop which was also awesome since parking at galleria without valet can be bad.

"Awesome-ness! " Read full review on TripAdvisor 3/5/2012 Vote

4. It is not a bad hotel, but I would not recommend it at the retail room rate.

"OK hotel, but good for shoppers " Read full review on TripAdvisor 11/9/2011 Vote

5. Only downside really were the guys outside the hotel, they were always busy doing their own thing, twice we had to wait quite some time for them to get us a cab to downtown and always seemed hungry for tips even after giving bad service.

"Would stay again if I need to be in the Galleria area again " Read full review on TripAdvisor 8/10/2011 Vote

6. It was at this time we noticed a bad scratch on the back bumper where it had been apparently backed into a cement pillar.

"Valet Wrecked our car! " Read full review on TripAdvisor 7/5/2010 Vote

7. Don't let the bad reviews scare you, this is a fantastic hotel.

"Lovely hotel " Read full review on TripAdvisor 10/13/2009 Vote

8. very bad experience, Stay away if possible.

"Bad experience " Read full review on TripAdvisor 9/25/2009 Vote

9. The bad1) As another guest commented, the room keys continually malfunctioned.

"Too many errors " Read full review on TripAdvisor 8/4/2009 Vote

10. The maid said it was rust from the driers?????Was told later it was from bad irons.

"Very disappointing almost ruined Anniversary " Read full review on TripAdvisor 4/27/2009 Vote