The Westin Galleria , Dallas, Complaint

OpinionWell's Blog

Home » United States » Texas » Dallas Destinations » Dallas Hotels » The Westin Galleria

OpinionWell
Rank

12th

Out of 453

The Westin Galleria	Average Price: $225 Check Rates

Hotel Class:

13340 Dallas Pkwy

Dallas, 75240 View map

4-Star Hotel Rank: 7 of 20
Average review rating: 3.81

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (35) , MyTravelGuide (98) , Travelocity (5) , TripAdvisor (204) , YahooTravel (34)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

a bit high (1) a bit pricey (3) annoy (2) avoid (2) awful (2) awkward (2) bad (11) broken (2) complain (5) complaint (8) damage (3) dated (2) difficult (2) dingy (2) dirty (4) disappoint (14) disturbing (5) downside (5) dull (2) expensive (17) frustrated (4) hard (9) hate (4) horrible (3) inconvenient (5) issue (17) lack (6) loud (6) mediocre (3) negative (8) nightmare (2) noise (21) noisy (5) outdated (2) overpriced (5) pricey (8) problem (25) rude (3) sad (2) sadly (1) slow (5) smell (10) ugly (2) uncomfortable (2) unpleasant (2) weird (2) worn (1) worst (5) would have liked (1) wrong (3)

Complaint

Appears in 17 comments.

The following words were used in comments with Complaint:
complaints (17) cool (2) desk (2) hotel (2) not (3) room (7) service (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. I have never had a single complaint and I'm always sad when I have to check out.

"Love this hotel! " Read full review on TripAdvisor 5/20/2012 Vote

2. My only complaint, and it is a very minor one, is parking.

"Great property, location and service " Read full review on TripAdvisor 11/10/2011 Vote

3. My only complaint was that the sound on my tv kept cutting in and out, or out entirely (something not experienced by other guests).

"Absolutely wonderful " Read full review on TripAdvisor 10/10/2011 Vote

4. My other complaint was that this was the first room I had in a long time that was not clean.

"Nice room layout and conveniently located " Read full review on TripAdvisor 7/30/2011 Vote

5. My only complaint about the room is that the air was turned up so high before I arrived that it was HOT in the room (the outside temperature that day was 103) and took forever to cool down.

"Very comfortable, but messy parking " Read full review on TripAdvisor 7/18/2011 Vote

6. My only small complaint was that I couldn't connect to the wi-fi from my iPad, because my room was too far from the elevators, where the signal comes from.

"Very Nice! " Read full review on TripAdvisor 5/12/2011 Vote

7. I also ordered room service for breakfast, and have no complaints - food and service were both great.

"Very Nice! " Read full review on TripAdvisor 5/12/2011 Vote

8. I did have a few complaints.

"Beautiful Modern Hotel- Not so great location! " Read full review on TripAdvisor 1/14/2011 Vote

9. We had planned to stay two nights, but phoned the front desk with our complaints of the bed.

"If that was a Heavenly Bed, I'm not sure I would want one " Read full review on TripAdvisor 8/3/2010 Vote

10. The only complaint I have was that they recently put new TV's in all the rooms and since then the A/V inputs have been disabled so watching anniversary movies were scratched from our plans.

"Happy 22nd Anniversary - Thank you Westin Galleria! " Read full review on TripAdvisor 8/2/2010 Vote