Riviera Hotel Las Vegas, Las Vegas, Complain

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Home » United States » Nevada » Las Vegas Destinations » Las Vegas Hotels » Riviera Hotel Las Vegas

OpinionWell
Rank

70th

Out of 481

Riviera Hotel Las Vegas	Average Price: $84 Check Rates

Hotel Class:

2901 Las Vegas Boulevard South

Las Vegas, 89109 View map

3-Star Hotel Rank: 24 of 92
Average review rating: 3.06

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (16) , Expedia (101) , MyTravelGuide (1363) , TripAdvisor (1370) , YahooTravel (124)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (20) avoid (35) awful (29) bad (209) bed bugs (34) broken (28) chipped (16) complain (100) complaint (28) dated (56) dirty (119) disappoint (51) disgust (32) downside (19) dump (29) expensive (63) filthy (25) gross (16) hard (51) hassle (17) horrible (76) inconvenient (16) issue (57) lack (22) loud (44) mediocre (15) miserable (16) mistake (29) mold (18) nasty (21) negative (55) noise (32) noisy (31) outdated (40) overpriced (26) poor (52) problem (167) ridiculous (23) rock (15) rude (118) sad (16) slow (72) smell (127) smoker (24) terrible (59) tiny (21) unfortunate (30) worn (30) worst (75) wrong (49)

Complain

Appears in 145 comments.

The following words were used in comments with Complain:
bad (5) bed (6) cares (5) clean (6) desk (12) good (6) hotel (21) liked (7) management (15) need (5) nice (8) night (15) not (20) problem (7) room (68) service (8) smoke (5) staff (5) upgraded (7) well (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I didn't complain just left a note to bring areas to their attention so maybe they would clean those areas.

"Not to bad " Read full review on TripAdvisor 5/12/2012 Vote

2. We too were surprised by the tax fee at the end, we complained to no avail and were told it was standard procedure.

"You get what you pay for " Read full review on TripAdvisor 5/11/2012 Vote

3. complained again, the next night stood in line for an hour waiting for the show.

"Infuriating experience...never again! " Read full review on TripAdvisor 5/10/2012 Vote

4. No room service for THREE DAYS until I complained and was comped a $1.

"Infuriating experience...never again! " Read full review on TripAdvisor 5/10/2012 Vote

5. I developed a rash from the BED BUGS in my luxury room and when i complained the HOTEL MANAGER at the front desk didnt care (no apologies, no empathy, total disregard and lack of care),.

"Bed Bugs/body rash and filthy smelly carpeting " Read full review on TripAdvisor 5/8/2012 Vote

6. My sister complained at the front desk and got a nasty 'customer service' rep complaining right back to her.

"Average - the good and the bad " Read full review on TripAdvisor 4/28/2012 Vote

7. Yes I could have complained but I was in hotel housekeeping before.

"Average - the good and the bad " Read full review on TripAdvisor 4/28/2012 Vote

8. We got the room for $14/night on hotwire so I couldn't complain if I wanted to really.

"Great for the price!!! " Read full review on TripAdvisor 4/28/2012 Vote

9. complained at reception and was informed thats all that was available due to staff cut backs thats the best they could do.

"old dirty and shabby " Read full review on TripAdvisor 4/27/2012 Vote

10. Cannot complain about the food.

"Return visit to The Rivi " Read full review on TripAdvisor 4/16/2012 Vote