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Rank
38th
Out of 481

Stratosphere Hotel

Average Price: $147  
 
Hotel Class:
2000 Las Vegas Boulevard South
Las Vegas, 89104 View map  
3-Star Hotel Rank: 10 of 92
Average review rating: 3.41
OpinionWell Value Index: 7
Traveler reviews analyzed: BedBugRegistry (23) , Expedia (75) , MyTravelGuide (77) , Travelocity (233) , TripAdvisor (2194) , YahooTravel (280)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 138 comments. 
The following words were used in comments with Rude:
area (6)   bar (7)   concierge (6)   customer (9)   desk (12)   employee (6)   friendly (7)   helpful (9)   hotel (15)   liked (6)   management (7)   never (6)   nice (7)   not (22)   personable (6)   polite (5)   problem (5)   room (17)   service (14)   staff (46)    
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1. Went for a drink in the air bar, I asked the barman for a menu of cocktails (it was cocktail happy hour) and he was so rude and obnoxious that I refused to order a drink and left - never to return.
"Still needs a re-vamp " Read full review on TripAdvisor   5/9/2012 Vote      
2. The staff at the restaurants are rude, the rooms are old, dirty, and have terrible bathrooms.
"Beware of timeshare reps at info desk " Read full review on TripAdvisor   4/27/2012 Vote      
3. The staff was rude from the minute we checked in to the minute we checked out.
"Stratosphere Hotel - Go for the Rides Not the Hotel " Read full review on TripAdvisor   4/21/2012 Vote      
4. I did however observe several rude and demanding guests, and wondered where some peoples manners are.
"Customer Service A+!! " Read full review on TripAdvisor   3/13/2012 Vote      
5. Every hotel employee we came in contact with was polite, not rude at all.
"Customer Service A+!! " Read full review on TripAdvisor   3/13/2012 Vote      
6. Other than one rude employee and a slew of charges that we didn't get to enjoy, the trip was great but CONFIRM if you have to change to a late check-out.
"Great experience blown at the last minute " Read full review on TripAdvisor   3/1/2012 Vote      
7. I wouldn't have even gotten worked up except she was so rude.
"Great experience blown at the last minute " Read full review on TripAdvisor   3/1/2012 Vote      
8. Made a request to be moved to another room as we were right outside the noisy lifts with an 18 month lod child - but was met with a rude response.
"Average stay in an average room, in an average hotel = very average " Read full review on TripAdvisor   2/27/2012 Vote      
9. We found the customer service fairly rude and exceptionally unhelpful from front desk and the lines for checking in and out are loooong, expect up to 40 minutes plus waiting in line .
"Bait and switch " Read full review on TripAdvisor   2/23/2012 Vote      
10. * Smoke everywhere: it's obvious that Stratosphere management will NOT ban smoking from the hotel, but they also don't do much about arrogant, rude smokers smoking also in areas explicitly designated for non-smokers.
"Only average " Read full review on TripAdvisor   2/21/2012 Vote      
   
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