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Rank
22nd
Out of 287

Crowne Plaza Austin North Central

Average Price: $149  
 
Hotel Class:
6121 North IH 35
Austin, 78752 View map  
3-Star Hotel Rank: 6 of 77
Average review rating: 3.52
OpinionWell Value Index: 1
Traveler reviews analyzed: BedBugRegistry (1) , MyTravelGuide (135) , Travelocity (9) , TripAdvisor (216) , YahooTravel (8)
SAFE TO BOOK ? (1/5 issues found)
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Problem
Appears in 38 comments. 
The following words were used in comments with Problem:
bar (2)   bed (5)   bug (3)   downtown (2)   floor (2)   good (2)   hotel (12)   not (12)   order (2)   park (2)   personable (2)   polite (2)   pool (2)   reservation (4)   room (10)   service (2)   smoke (2)   staff (5)   water (2)   wrong (2)    
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1. The key situation kept happening every time we had to use key around 3 times, we learned to live with the sink problem so the moral of our story Ask for room in higher floors.
"Take the room on higher floors as per hotel front desk " Read full review on TripAdvisor   4/20/2012 Vote      
2. Later that evening we checked again and the cordial staff member who checked us in the day before said that we would not have any problem with late check out and to remind them in the morning to ensure housekeeping knows.
"Inconsistant Staff (Some + / Some -) // Lack of attention to detail " Read full review on TripAdvisor   3/24/2012 Vote      
3. After the third room we decided to put up with the problems.
"Very disappointing. Road noise is severe. Ridiculous restriction on TV volume seems like a bad joke. " Read full review on TripAdvisor   2/28/2012 Vote      
4. HOWEVER, there were other problems.
"Honesty is the best policy. " Read full review on TripAdvisor   1/16/2012 Vote      
5. I spent until 4 am trying to go to sleep due to breathing problems.
"Worst Experience-Staff not helpful " Read full review on TripAdvisor   1/15/2012 Vote      
6. The problem was the fact that they allowed a very large party to book some dance event on Saturday night and this group completely took over the parking lot.
"Not on par with Crowne Plaza expectations and prices " Read full review on TripAdvisor   10/2/2011 Vote      
7. The problems we have faced have included reservation problems such as 1) not having the employer credit card info on file (reservation is always faxed in on a hotel form) and us being required to give a personal card in order to check-in, this has then caused a large freeze on our debit or credit accounts until they can get it worked out and we can have our CC company unfreeze our accounts (24-48 hrs later) 2) our reservation being for the wrong period of time (not enough nights), the wrong type of room (if we requested two beds as we did for the one trip when we brought along our son) 3) being locked out of our room because the reservation ended a day early, with all of our belongings in our room.
"All they can do is say "Iam sorry" But not willing to fix the problem. " Read full review on TripAdvisor   9/15/2011 Vote      
8. There have also been times we have had actual room problems such as 1) ant infestation 2) no hot water 3) no air conditioning 4) no wifi.
"All they can do is say "Iam sorry" But not willing to fix the problem. " Read full review on TripAdvisor   9/15/2011 Vote      
9. Amazingly, this hotel has had some sort of problem each and every time we have stayed there.
"All they can do is say "Iam sorry" But not willing to fix the problem. " Read full review on TripAdvisor   9/15/2011 Vote      
10. There has not been one visit that went without problems.
"All they can do is say "Iam sorry" But not willing to fix the problem. " Read full review on TripAdvisor   9/15/2011 Vote      
   
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