Crowne Plaza Austin North Central, Austin, Lack

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Rank

22nd

Out of 287

Crowne Plaza Austin North Central	Average Price: $149 Check Rates

Hotel Class:

6121 North IH 35

Austin, 78752 View map

3-Star Hotel Rank: 6 of 77
Average review rating: 3.52

OpinionWell Value Index: 1

Traveler reviews analyzed: BedBugRegistry (1) , MyTravelGuide (135) , Travelocity (9) , TripAdvisor (216) , YahooTravel (8)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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a little on the small side (2) annoy (2) annoyance (2) avoid (3) awful (4) bad (16) barely (7) bed bugs (12) broken (7) complain (14) complaint (7) cramped (3) crap (3) damage (3) dated (7) difficult (6) dirty (8) disappoint (9) errors (4) expensive (4) frustrated (3) hard (9) horrible (6) irritate (3) issue (16) lack (6) loud (10) negative (8) noise (19) noisy (9) outdated (3) poor (12) pricey (4) problem (21) ridiculous (3) rock (3) rude (12) shabby (2) shock (4) slow (3) smell (8) terrible (11) tiny (9) ugly (3) uncomfortable (5) unfortunate (6) unfriendly (3) worn (5) worst (4) wrong (13)

Lack	Appears in 12 comments.

The following words were used in comments with Lack:
attentive (3) clean (2) hotel (5) lacking (12) never (2) room (2) service (4) staff (3)

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1. Overall, the hotel seems to be well kept, but it beginning to get shabby in places, from lack of attention to detail.

"Inconsistant Staff (Some + / Some -) // Lack of attention to detail " Read full review on TripAdvisor 3/24/2012 Vote

2. Because of the unacceptable customer service, lack of hot water and overall disappointment in Crowne Plaza's performance, it is safe I will never be returning to this hotel.

"Utterly Terrible- Rude Staff " Read full review on TripAdvisor 1/19/2012 Vote

3. We were on the second floor but we could hear people in the parking lot, having conversations and laughing so sound proofing was lacking.

"Okay place, a bit removed from the action. " Read full review on TripAdvisor 11/4/2011 Vote

4. The TV had an adequate selection of stations and HBO, but lacked an easy to use 'sleep' function.

"Nice room, nice facilities " Read full review on TripAdvisor 11/2/2011 Vote

5. Even though they were booked to capacity with a variety of travelers, there was never a lack of help or professionalism from the entire staff.

"LABOR DAY WEEKEND in Austin! " Read full review on TripAdvisor 9/12/2011 Vote

6. The second room we were checked into was clean and had all the amenities that the handicap room lacked.

"My Weekend of Hell " Read full review on TripAdvisor 5/29/2011 Vote

7. For the most part, the staff does all they can to provide personalized service, but maintenance, pest control, and some cleaning is lacking.

Read full review on MyTravelGuide 8/13/2009 Vote

8. The hotel was noisy and the lobby was very crowded during check-in hour due to a lack of employees at the front desk.

Read full review on MyTravelGuide 9/5/2007 Vote

9. Again - just a lack of really good service.

"Good, not great " Read full review on TripAdvisor 9/4/2007 Vote

10. There is a lack of attention to details on the part of the staff, I think.

"Good, not great " Read full review on TripAdvisor 9/4/2007 Vote