St. Regis Resort, Aspen, Aspen, Terrible

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Rank

5th

Out of 96

St. Regis Resort, Aspen	Average Price: $647 Check Rates

Hotel Class:

315 East Dean Street

Aspen, 81611 View map

4-Star Hotel Rank: 2 of 9
Average review rating: 4.43

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (17) , MyTravelGuide (14) , Travelocity (3) , TripAdvisor (228)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Terrible

Appears in 14 comments.

The following words were used in comments with Terrible:
food (2) hotel (4) not (3) room (4) service (4)

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1. The hotel though was fine but as I will explain later on, I have never seen such terrible interior designing in any hotel, including hotel chains usually perceived of lower standards.

"Very St. Regis...except for the rooms " Read full review on TripAdvisor 4/27/2012 Vote

2. The WiFit reception is terrible and the pool and fitness areas are undersized for the property.

"Better, but still room for improvement " Read full review on TripAdvisor 3/31/2012 Vote

3. The furniture in the room is mostly new and expensive looking however the desk had terrible scratch and knock marks all over it and it looked more suited to a motel than a 5 star hotel.

"A wonderful winter hotel " Read full review on TripAdvisor 1/30/2012 Vote

4. I also think it's disheartening that they would allow a room in such terrible condition to be given out to anyone, especially people who are platinum members and stay at Starwood properties every month.

"You didn't actually want luxury or service, did you? " Read full review on TripAdvisor 1/26/2012 Vote

5. The bathtub was sleek but not terribly comfortable.

"High Expectations Can Lead to Disappointment " Read full review on TripAdvisor 12/17/2011 Vote

6. Can't believe what they did to the fireplace - terrible.

"Terrible remodel " Read full review on TripAdvisor 9/9/2011 Vote

7. The rooms are old and the service is just terrible.

"This was the worst hotel that we have stayed in- the Holiday Inn probably has better service!!! " Read full review on TripAdvisor 2/20/2011 Vote

8. The beds were terribly uncomfortable; neither my husband or myself slept well.

"Very highly rated hotel, but beds were uncomfortable and conceriege was not knowledgable " Read full review on TripAdvisor 8/18/2010 Vote

9. Poor food, terrible service, with no ambience at an exceptionally high price is difficult to accomplish but the Aspen St.

"Shocked at the poor experience " Read full review on TripAdvisor 2/19/2010 Vote

10. Biggest downside was the lounge - consistently terrible service all three nights (we didn't even bother on the NY Eve).

"Great Location for Skiing - but how about a drink? " Read full review on TripAdvisor 1/4/2010 Vote