Portofino Suites, Anaheim, Complaint

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Rank

31st

Out of 158

Portofino Suites	Average Price: $149 Check Rates

Hotel Class:

1831 South Harbor Boulevard

Anaheim, 92802 View map

2-Star Hotel Rank: 10 of 36
Average review rating: 3.24

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (10) , MyTravelGuide (2) , Travelocity (11) , TripAdvisor (369)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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awful (7) bad (40) bed bugs (9) big deal (7) broken (15) complain (13) complaint (12) cramped (5) dated (12) difficult (8) dingy (4) dirt (4) dirty (31) disappoint (14) disgust (6) downside (6) dump (4) expensive (20) gross (6) hard (18) hassle (4) horrible (13) inconvenient (5) irritate (4) issue (28) lack (9) loud (29) mold (16) negative (29) noise (49) noisy (17) odor (8) outdated (5) pee (4) peeling (6) poor (6) problem (59) shabby (4) slow (14) smell (68) stained (8) tear (4) terrible (11) tiny (9) too small (4) uncomfortable (5) unfortunate (4) worn (17) worst (6) wrong (4)

Complaint

Appears in 22 comments.

The following words were used in comments with Complaint:
complaints (22) does (2) elevator (3) few (2) hotel (7) never (2) not (4) offers (2) problem (2) room (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My only complaint would be parking.

"Great place. " Read full review on TripAdvisor 4/12/2012 Vote

2. Our daughter, in a Kid Suite next to us, had the same complaint.

"Needs a facelift " Read full review on TripAdvisor 3/16/2012 Vote

3. Our major complaint is that the air conditioning never worked.

"Needs a facelift " Read full review on TripAdvisor 3/16/2012 Vote

4. My one complaint was we got the room right next to the elevator and you could hear it going up and down most of the night and the early morning.

"Great Place to stay " Read full review on TripAdvisor 12/11/2011 Vote

5. I have 2 complaints, the first being the air conditioner in our room was horrible.

"Nice Hotel " Read full review on TripAdvisor 8/31/2011 Vote

6. I've seen complaints from other people that the hotel was dirty and the maid service inconsistent, but we've never experienced those problems.

"A Great Family Hotel Close to Disneyland " Read full review on TripAdvisor 8/26/2011 Vote

7. The only complaint was a smell in the room and especially the hallway.

"A good 3 star hotel " Read full review on TripAdvisor 7/2/2010 Vote

8. This is our only complaint, and not the fault of the hotel.

"Excellent Value " Read full review on TripAdvisor 5/14/2010 Vote

9. The staff was courtious and pleasant, however we had no complaints to report so I can't attest to their problem solving ability.

"Excellent Value " Read full review on TripAdvisor 5/14/2010 Vote

10. About the only complaint was the free wireless internet.

"A nice place to stay, close to Disneyland " Read full review on TripAdvisor 5/10/2010 Vote