Portofino Suites, Anaheim, Broken

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OpinionWell
Rank

31st

Out of 158

Portofino Suites	Average Price: $149 Check Rates

Hotel Class:

1831 South Harbor Boulevard

Anaheim, 92802 View map

2-Star Hotel Rank: 10 of 36
Average review rating: 3.24

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (10) , MyTravelGuide (2) , Travelocity (11) , TripAdvisor (369)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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awful (7) bad (40) bed bugs (9) big deal (7) broken (15) complain (13) complaint (12) cramped (5) dated (12) difficult (8) dingy (4) dirt (4) dirty (31) disappoint (14) disgust (6) downside (6) dump (4) expensive (20) gross (6) hard (18) hassle (4) horrible (13) inconvenient (5) irritate (4) issue (28) lack (9) loud (29) mold (16) negative (29) noise (49) noisy (17) odor (8) outdated (5) pee (4) peeling (6) poor (6) problem (59) shabby (4) slow (14) smell (68) stained (8) tear (4) terrible (11) tiny (9) too small (4) uncomfortable (5) unfortunate (4) worn (17) worst (6) wrong (4)

Broken

Appears in 26 comments.

The following words were used in comments with Broken:
bathroom (3) bed (3) chair (2) clean (2) comfortable (2) complain (2) dirty (2) families (2) floor (3) hotel (2) kid (6) not (4) phone (2) room (8) secure (4) shower (3) smell (2) table (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Shower drain was broken and even though we notified management the only time they came was while our little ones were sleeping.

"Poor facilities " Read full review on TripAdvisor 4/23/2012 Vote

2. One leg of the kids table and chairs was broken off and was inserted to just balance the table.

"Just OK " Read full review on TripAdvisor 1/17/2012 Vote

3. The room that my family & I occupied with the broken shower & bathroom door, were cleaned, with NO repairs made to these broken items.

"Worst Experience Ever! " Read full review on TripAdvisor 7/21/2011 Vote

4. My family & I were switched to rooms on 3 occasions; first room (kids suite)smelled like urine, second room's shower & bathroom door were broken/inoperable.

"Worst Experience Ever! " Read full review on TripAdvisor 7/21/2011 Vote

5. Also, upon arrival the bathroom floor was a bit dirty from a broken eye liner pencil.

"We could see the fireworks every night from our window!! " Read full review on TripAdvisor 4/29/2011 Vote

6. The Ice machine was broken on my floor, just went up one floor it was not an inconvenance.

"Surpise Hotel across from Disneyland " Read full review on TripAdvisor 9/20/2010 Vote

7. The paint was chipped/marked in several places, the kids chair in their room was broken, the furniture was dinged/dented.

"Good Value/Good Location " Read full review on TripAdvisor 6/23/2010 Vote

8. The building was not secure - anyone could enter as the key swipe was broken at main street entryway.

"Don't be fooled by the photos " Read full review on TripAdvisor 6/20/2010 Vote

9. You do not need a key to get into the hotel due to the door broken.

"Very Disappointed!! " Read full review on TripAdvisor 7/6/2009 Vote

10. Also when we complained about the phone being broken, we were told that if we wanted a wake up call they could have security knock on the door.

"Do not stay here. " Read full review on TripAdvisor 10/18/2008 Vote