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OpinionWell
Rank
31st
Out of 158

Portofino Suites

Average Price: $149  
 
Hotel Class:
1831 South Harbor Boulevard
Anaheim, 92802 View map  
2-Star Hotel Rank: 10 of 36
Average review rating: 3.24
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (10) , MyTravelGuide (2) , Travelocity (11) , TripAdvisor (369)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Broken
Appears in 26 comments. 
The following words were used in comments with Broken:
bathroom (3)   bed (3)   chair (2)   clean (2)   comfortable (2)   complain (2)   dirty (2)   families (2)   floor (3)   hotel (2)   kid (6)   not (4)   phone (2)   room (8)   secure (4)   shower (3)   smell (2)   table (2)    
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1. Shower drain was broken and even though we notified management the only time they came was while our little ones were sleeping.
"Poor facilities " Read full review on TripAdvisor   4/23/2012 Vote      
2. One leg of the kids table and chairs was broken off and was inserted to just balance the table.
"Just OK " Read full review on TripAdvisor   1/17/2012 Vote      
3. The room that my family & I occupied with the broken shower & bathroom door, were cleaned, with NO repairs made to these broken items.
"Worst Experience Ever! " Read full review on TripAdvisor   7/21/2011 Vote      
4. My family & I were switched to rooms on 3 occasions; first room (kids suite)smelled like urine, second room's shower & bathroom door were broken/inoperable.
"Worst Experience Ever! " Read full review on TripAdvisor   7/21/2011 Vote      
5. Also, upon arrival the bathroom floor was a bit dirty from a broken eye liner pencil.
"We could see the fireworks every night from our window!! " Read full review on TripAdvisor   4/29/2011 Vote      
6. The Ice machine was broken on my floor, just went up one floor it was not an inconvenance.
"Surpise Hotel across from Disneyland " Read full review on TripAdvisor   9/20/2010 Vote      
7. The paint was chipped/marked in several places, the kids chair in their room was broken, the furniture was dinged/dented.
"Good Value/Good Location " Read full review on TripAdvisor   6/23/2010 Vote      
8. The building was not secure - anyone could enter as the key swipe was broken at main street entryway.
"Don't be fooled by the photos " Read full review on TripAdvisor   6/20/2010 Vote      
9. You do not need a key to get into the hotel due to the door broken.
"Very Disappointed!! " Read full review on TripAdvisor   7/6/2009 Vote      
10. Also when we complained about the phone being broken, we were told that if we wanted a wake up call they could have security knock on the door.
"Do not stay here. " Read full review on TripAdvisor   10/18/2008 Vote      
   
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