Hotel Metropolis, San Francisco, Complain

OpinionWell's Blog

Home » United States » California » San Francisco Destinations » San Francisco Hotels » Hotel Metropolis

OpinionWell
Rank

113th

Out of 493

Hotel Metropolis	Average Price: $145 Check Rates

Hotel Class:

25 Mason Street

San Francisco, 94102 View map

3-Star Hotel Rank: 51 of 110
Average review rating: 3.29

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (42) , MyTravelGuide (5) , Travelocity (15) , TripAdvisor (195) , YahooTravel (12)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (5) avoid (5) awful (4) bad (36) broken (6) complain (2) complaints (4) cramped (5) damage (2) dangerous (8) dirty (6) disappoint (6) disgust (3) downside (6) expensive (6) filthy (3) hard (8) hardly (2) hassle (4) horrible (3) issue (5) lack (5) loud (5) mediocre (3) nasty (2) negative (4) noise (32) noisy (18) outdated (2) poor (7) problem (24) rough (3) sad (4) sadly (3) scary (6) shock (4) slow (4) smell (10) stale (2) terrible (3) tiny (7) uncomfortable (6) unfortunate (4) unpleasant (4) unsafe (6) urine (6) weird (2) worn (3) worst (5) wrong (6)

Complain

Appears in 5 comments.

The following words were used in comments with Complain:
desk (2) hotel (2) night (2) responsive (2) room (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

1. Can't complain with that price.

"Mixed location - great value " Read full review on TripAdvisor 5/30/2010 Vote

2. We complained but nothing was done to fix the problem - the mess was simply cleaned up each time and then it was just a matter of time before we would come back to the room to find another flood.

"A Decent Hotel in a Bad Neighborhood " Read full review on TripAdvisor 7/13/2009 Vote

3. Reviewers that complain about the neighborhood should remember that Market St.

"Thumbs up " Read full review on Travelocity 8/1/2006 Vote

4. Some of the highlights; loud guests loitering in hallways, with no response from front desk; broken TV, with insulting response from front desk ('I can`t be bothered with complaints in the middle of the night'--it was midnight, when we returned to our room); and after we sent an email to the management to complain, the owner called us, reassured us, and offered a free night in one of his OTHER hotels--coupon in the mail, which, needless to say, never arrived.

"Sleazy! Terrible service! STAY AWAY! " Read full review on TripAdvisor 4/10/2006 Vote

5. Not only does it stink of cigarettes (despite the claims that the hotel is non smoking) but if you complain you will be rudely rebuffed.

"Sleazy! Terrible service! STAY AWAY! " Read full review on TripAdvisor 4/10/2006 Vote