Opal Hotel San Francisco, San Francisco, Rude

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Rank

49th

Out of 493

Opal Hotel San Francisco	Average Price: $133 Check Rates

Hotel Class:

1050 Van Ness Avenue

San Francisco, 94109 View map

3-Star Hotel Rank: 16 of 110
Average review rating: 3.55

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (12) , Expedia (43) , MyTravelGuide (532) , Travelocity (22) , TripAdvisor (311) , YahooTravel (20)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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annoy (4) avoid (9) awful (4) bad (47) barely (5) bed bugs (29) big deal (5) broken (6) bug (4) complain (16) complaint (6) dangerous (4) dirty (8) disappoint (17) disgust (6) disturbing (6) downside (6) expensive (18) exterminator (6) hard (16) horrible (11) issue (22) itchy (7) lack (6) loud (13) mold (4) negative (12) noise (39) noisy (10) odor (4) poor (10) pricey (4) problem (50) ridiculous (7) rough (5) rude (9) scary (7) shabby (6) shock (6) slow (12) smell (32) stain (4) stale (4) terrible (12) tiny (11) uncomfortable (7) unfortunate (8) worn (4) worst (8) wrong (6)

Rude	Appears in 20 comments.

The following words were used in comments with Rude:
car (2) clean (2) customer (2) desk (5) dog (2) helpful (4) management (2) need (2) not (4) park (2) phone (2) reservation (4) room (4) small (2) smoke (2) staff (12) worst (2)

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1. Although I did call the confirm my reservations the night before and Ophelia was almost rude in her tone.

"great old feel and location " Read full review on TripAdvisor 8/29/2011 Vote

2. The staff downstairs was terrible, unhelpful and often rude with snarky comments about how we're lucky to even have a room at all, even though we had had a reservation.

"Terrible rooms, dangerous area, rip-off " Read full review on TripAdvisor 7/16/2010 Vote

3. Just a very rude bunch of people working there.

"TERRIBLE SERVICE " Read full review on TripAdvisor 3/29/2010 Vote

4. The worst thing about it was the service--the front desk women were monumentally rude.

"TERRIBLE SERVICE " Read full review on TripAdvisor 3/29/2010 Vote

5. This staff is rude, pay extra and go elsewhere.

"Stay Away!!! " Read full review on Expedia 12/30/2009 Vote

6. The staff are rude, the whole place is a badly laid out warren of corridors.

"Absolute Rubbish " Read full review on TripAdvisor 9/2/2008 Vote

7. Upon calling the front desk staff who were most rude to us to explain that this was not what we had reserved they explained that they didn`t have what we reserved and that they gave us a free 'upgrade' and that if we did want two double beds that we would have to pay more.

"shockingly bad " Read full review on TripAdvisor 3/25/2008 Vote

8. Other than the rude manager, the room was clean and pleasant.

"The manager was a jerk! " Read full review on Travelocity 2/1/2008 Vote

9. Worst of all, the manager was rude, not helpful and seemed to take joy in our mishap.

"The manager was a jerk! " Read full review on Travelocity 2/1/2008 Vote

10. We got put in a smoking room since we had a small dog and dealt with it, but then were rudely awakened our second morning by the front desk telling us that we had to move our car from the space that they originally assigned to us because they were re-paving the lot we were in.

Read full review on MyTravelGuide 6/8/2007 Vote