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OpinionWell
Rank
139th
Out of 493

Hotel Mark Twain

Average Price: $146  
 
Hotel Class:
345 Taylor Street
San Francisco, 94102 View map  
3-Star Hotel Rank: 63 of 110
Average review rating: 3.26
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (71) , TripAdvisor (159) , YahooTravel (10)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 7 comments. 
The following words were used in comments with Rude:
cares (2)   deal (4)   desk (2)   lacking (2)   management (2)   never (2)   problem (2)   staff (2)   trouble (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Upon arrival they were treated rudely and not given the room that had been reserved.
"DISSATIFICATION " Read full review on TripAdvisor   1/7/2012 Vote      
2. We did have the breakfasts which were very basic but ok and the man who served them was polite but the lady who was there was very off with people and rude .
"Great service and lovely Hotel " Read full review on TripAdvisor   4/12/2011 Vote      
3. Also, upon check-in, the front desk worker was very rude.
"You Get What You Pay For " Read full review on TripAdvisor   10/29/2010 Vote      
4. Finally, I would recommend the hotel for what was worth what I paid for, and for the courtesy of other staff members who apologized in behalf of the rude treatment I got from the night shift guy.
"Just the right value for your money " Read full review on TripAdvisor   12/9/2008 Vote      
5. The desk staff ranges from friendly and inept to rude an inept.
"Ok, but you can probably do better. " Read full review on TripAdvisor   10/2/2005 Vote      
6. The Manager definitelly lacks any care or interest in the clients troubles, and deals rudely and dishonestly with them, promising to solve problems that she never intends to deal with.
"Management and Employees refuse to solve your problems and deal dishonestly " Read full review on TripAdvisor   6/15/2005 Vote      
7. The Manager definitelly lacks any care or interest in the clients troubles, and deals rudely and dishonestly with them, promising to solve problems that she never intends to deal with.
"Management and employees don't solve problems and are insincere with clients " Read full review on YahooTravel   6/15/2005 Vote      
   
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