Hotel Mark Twain, San Francisco, Complaint

OpinionWell's Blog

Home » United States » California » San Francisco Destinations » San Francisco Hotels » Hotel Mark Twain

OpinionWell
Rank

139th

Out of 493

Hotel Mark Twain	Average Price: $146 Check Rates

Hotel Class:

345 Taylor Street

San Francisco, 94102 View map

3-Star Hotel Rank: 63 of 110
Average review rating: 3.26

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (71) , TripAdvisor (159) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (4) avoid (10) bad (19) barely (2) broke (2) broken (3) complain (8) complaint (5) cramped (3) damage (2) dangerous (2) dated (6) difficult (3) dirty (5) disappoint (4) disturbing (2) downside (2) dull (2) expensive (16) hard (5) horrible (6) issue (15) lacking (2) loud (15) mediocre (2) mistake (2) mold (2) negative (5) noise (54) noisy (26) pricey (3) problem (22) rude (4) sad (2) scald (2) scary (2) slow (6) smell (3) smelly (1) stained (2) terrible (6) tiny (22) unacceptable (3) unclean (1) uncomfortable (2) unfortunate (5) unpleasant (2) unsafe (2) worst (7) wrong (9)

Complaint

Appears in 9 comments.

The following words were used in comments with Complaint:
complaints (9) hotel (2) noise (2) not (2) pillow (2) room (5) sleep (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

1. Biggest complaint: Room noise.

"I will look elsewhere next time to SF " Read full review on TripAdvisor 10/25/2010 Vote

2. I have no complaints.

"Clean, simple, and courteous " Read full review on Expedia 4/14/2010 Vote

3. The only other complaint I have is the fact that we could hear other people doing a variety of things in their rooms.

"I will not return unless the install an air conditioner! " Read full review on Expedia 3/17/2010 Vote

4. The atmosphere overall was great, my only complaint - there was a charge for the WIFI that was advertised as free.

"WIFI Bait & Switch " Read full review on Expedia 2/9/2010 Vote

5. As requested we were given a rooms towards the back of the hotel ( to avoid street noise)Only complaint I could make was regarding the heating.

"Great Location " Read full review on TripAdvisor 2/7/2010 Vote

6. My room was comfortable, and my only complaint was that the mattress hurt my back and the pillows were a little thin--but I normally sleep on a Sleep Number bed with excellent pillows, so I'm spoiled.

"What A Find! " Read full review on Expedia 7/22/2009 Vote

7. The room was ok, no complaints but the bathroom was tiny.

"Nice little hotel.... " Read full review on TripAdvisor 6/9/2009 Vote

8. I have no complaints in terms of th hotel, the location is perhaps not the best, but SF is not a large city and one can either walk, which is fun under the Californian sun, or take transport to wherever you wish to go in the city.

"A Resonable Hotel at a Resonable Rate " Read full review on TripAdvisor 10/21/2008 Vote

9. She did call us back and leave us a message that had nothing to do with our complaints.

"Terrible--Never Again " Read full review on TripAdvisor 5/25/2005 Vote