The Huntington Hotel & Nob Hill Spa, San Francisco, Complain

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OpinionWell
Rank

44th

Out of 493

The Huntington Hotel & Nob Hill Spa	Average Price: $292 Check Rates

Hotel Class:

1075 California Street

San Francisco, 94108 View map

4-Star Hotel Rank: 23 of 37
Average review rating: 4.17

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (29) , TripAdvisor (269) , YahooTravel (9)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (6) annoy (7) avoid (7) bad (11) complain (6) complaint (11) condescending (3) dated (16) difficult (4) disappoint (27) disturbing (3) downside (7) dull (2) expensive (27) flaws (2) grumpy (2) hard (10) hardly (3) hate (3) horrible (3) inconvenient (4) issue (7) lack (9) negative (7) noise (14) outdated (4) overpriced (8) poor (5) pretentious (3) pricey (5) problem (18) ridiculous (2) robbed (2) rock (4) rude (9) shabby (2) shock (2) slow (3) smell (6) sophisticated (3) stained (4) tacky (3) terrible (2) tiny (11) unfortunate (6) unhappy (2) unhelpful (3) worn (7) would have liked (2) wrong (3)

Complain

Appears in 9 comments.

The following words were used in comments with Complain:
not (3) personable (2) room (3) shower (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We do think they try to put people in the un-renovated rooms first when they think they won't complain.

"Fight for a nice room and you'll have a great stay! " Read full review on TripAdvisor 9/1/2011 Vote

2. They moved us when we complained and we were very happy for the rest of our stay.

"If I go Back to SF I will go back to HH " Read full review on TripAdvisor 6/15/2011 Vote

3. We did not use the concierge, about whom some other reviewers have been complaining, but found the doormen extremely pleasant and helpful.

"A bit old school, but good rooms and good service " Read full review on TripAdvisor 7/19/2010 Vote

4. Although I am quite demanding I hate complaining so I just accepted the facts and proceeded to take a shower (had just flown in from Chicago), as it was a handicapped shower I had to duck as shower head was unusually low plus there was no room to move due to pulley seat, by the end of the shower I was so angry I went down to reception looking for blood (by this time I was fully dressed.

"Avoid " Read full review on TripAdvisor 4/19/2010 Vote

5. My gin and tonics packed a real punch (I'm not complaining) so I would think ordering doubles isn't necessary.

"I won't stay anywhere else in SF from now on. " Read full review on TripAdvisor 9/29/2009 Vote

6. Oh, the person who complained about it being remote 'up on a hill' is right; however, they have a free car service which we took twice.

"If you're a little forgiving, it's charming. " Read full review on TripAdvisor 3/6/2009 Vote

7. I`m not one to complain in person (though I`ll do it online sometimes.

"Great Location, Classy Hotel " Read full review on TripAdvisor 1/17/2008 Vote

8. When we returned to England we complained both to the hotel and to SLH.

"Horrid " Read full review on TripAdvisor 10/27/2005 Vote

9. The carpets, drapes and furniture, what little there was, were worn and dirty, the lighting was poor, the bathroom was miniscule and there was a musty smell in the room (which was #1203) I complained the next morning, we were changed to #1003 which was in the same condition.

"A very disappointing hotel " Read full review on TripAdvisor 10/23/2005 Vote