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OpinionWell
Rank
59th
Out of 493

The Ritz-Carlton

Average Price: $480  
 
Hotel Class:
600 Stockton Street
San Francisco, 94108 View map  
5-Star Hotel Rank: 4 of 7
Average review rating: 4.47
OpinionWell Value Index: 2
Traveler reviews analyzed: YahooTravel (16) , Travelocity (5) , Expedia (36) , TripAdvisor (393)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lack
Appears in 13 comments. 
The following words were used in comments with Lack:
apologetic (2)   breakfast (2)   concierge (2)   experience (2)   friendly (3)   great (3)   hotel (4)   lacking (13)   nice (2)   not (6)   professional (2)   service (2)   staff (2)   walking (2)    
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1. I hate to be negative about this, but how can it be great hotel, and advertize a spa, with these facilities, or lack there of? The management was very attentive and did credit me for the treatment when I noted the deficiencies, which was nice.
"Great, Good & Needs Improvement " Read full review on TripAdvisor   3/13/2012 Vote      
2. Our junior suite was very nice but lacked a view that I was hoping for.
"Interesting Experience " Read full review on TripAdvisor   11/8/2011 Vote      
3. And whatever this hotel is lacking in, they make up for with friendly service.
"Friendly service! " Read full review on TripAdvisor   9/3/2011 Vote      
4. The technicians were apologetic about their lack of nail colors and accommodations.
"Not what we expected " Read full review on TripAdvisor   7/28/2011 Vote      
5. I encountered several staff who were at all times friendly and professional but who lacked refinement.
"Lackluster stay " Read full review on TripAdvisor   7/3/2011 Vote      
6. The guy was apologetic and it's probably more a lack of staff than anything else.
"Mixed feelings " Read full review on TripAdvisor   10/30/2010 Vote      
7. However, as a previous reviewer had stated, this property lacked the "wow" factor and is not one of our memorable properties like FS Maui or FS Hualalai.
"Great location, nice hotel, but no "wow" factor " Read full review on TripAdvisor   8/15/2009 Vote      
8. Although the service was very competent, this particular property lacked that "touch".
"Overall a standard Ritz-Carlton property, with some exceptions... " Read full review on TripAdvisor   6/26/2009 Vote      
9. It lacked the "wow" factor that I've become accustomed to at many high end hotels.
"Overall a standard Ritz-Carlton property, with some exceptions... " Read full review on TripAdvisor   6/26/2009 Vote      
10. From checkin to ckeckout we had a great experience; the location is such that a 10 minute walk down the hill brings you to Union Square or a 20 minute walk the other way and you are down at the Ferry Building; We had Club level accomadations for the first time and had a mixed experience there; the breakfast was fine; the lunch was wonderful; the evening presentation was ok but lacked much variety; The only event not worthy of this hotel was when we were going on an early morning tour ( arranged expertly by the concierge) we went to breakfast at 6am; (the hours were from 6-10) however they were far from ready; the lights were not even on yet and they were definitly not happy to see us; However I would be remiss if I did not mention the concierge arranged for a fresh brewed pot of coffee to be delivered to our door at 3 am as we were catching a early flight; we considered this above and beyond the call even for a Ritz Carlton.
"Wonderful in every way " Read full review on TripAdvisor   3/18/2009 Vote      
   
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