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Rank
20th
Out of 415

The Avenue Crowne Plaza Hotel

Average Price: $243  
 
Hotel Class:
160 East Huron
Chicago, 60611 View map  
3-Star Hotel Rank: 8 of 73
Average review rating: 4.09
OpinionWell Value Index: 9
Traveler reviews analyzed: Expedia (86) , MyTravelGuide (500) , Travelocity (13) , TripAdvisor (406) , YahooTravel (33)
SAFE TO BOOK ? (1/5 issues found)
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Problem
Appears in 70 comments. 
The following words were used in comments with Problem:
bed (6)   car (3)   condition (4)   correct (3)   desk (7)   friendly (4)   helpful (6)   hotel (11)   liked (3)   never (6)   night (3)   noise (4)   not (15)   quickly (3)   room (24)   shower (3)   staff (14)   useful (7)   weekends (3)   well (3)    
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1. My only minor complaints are the noisy air conditioning/heater unit (though this isn't a huge problem as you can turn this off at night) and the poor strength of the Wifi signal (maybe this was just where my room was).
"very comfortable and excellent location " Read full review on TripAdvisor   4/2/2012 Vote      
2. I am guessing that the air conditioning probably had not been used since last summer and I know that problems often happen when using them for the first time again.
"Excellent Stay in the Middle of Shopping and Dining " Read full review on TripAdvisor   3/29/2012 Vote      
3. One problem with that is that one of the keys had never left the dresser except to verify that the keys weren't working.
"With a good rate it's fine.. " Read full review on TripAdvisor   3/19/2012 Vote      
4. The biggest problem I had with the Crown Plaza was that the parking lot the next day took 2 and a half hours to get us our car, even though we called from our room to make sure they would have it ready after we checked out.
"Disapointing " Read full review on TripAdvisor   1/30/2012 Vote      
5. ' We also had a problem with the card key and after making two trips to the front desk someone came up to let us in - an apparent problem with the lock.
"Groupon saves this ... " Read full review on TripAdvisor   1/9/2012 Vote      
6. I don't think this can be explained away by saying the hotel is in a big city, as clearly the other rooms don't have the same problem.
"Noisy corner rooms " Read full review on TripAdvisor   1/3/2012 Vote      
7. She made sure we would have our problem resolved and done with satisfaction.
"Great Location to Mag Mile " Read full review on TripAdvisor   12/10/2011 Vote      
8. No damage at all on our car, as I read other post on problems with car damage.
"Good location & large room " Read full review on TripAdvisor   11/12/2011 Vote      
9. That was a problem for me because I needed to log on to work before and after days at the conference and I could hardly connect.
"Great location, nice room " Read full review on TripAdvisor   10/24/2011 Vote      
10. We filled out a report but no one was apologetic, in fact they acted like it was not their problem.
"Terrible, you're better off at a budget hotel! " Read full review on TripAdvisor   9/26/2011 Vote      
   
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