The Avenue Crowne Plaza Hotel, Chicago, Apologetic

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Rank

20th

Out of 415

The Avenue Crowne Plaza Hotel	Average Price: $243 Check Rates

Hotel Class:

160 East Huron

Chicago, 60611 View map

3-Star Hotel Rank: 8 of 73
Average review rating: 4.09

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (86) , MyTravelGuide (500) , Travelocity (13) , TripAdvisor (406) , YahooTravel (33)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (6) annoy (4) apologetic (4) avoid (16) awful (4) bad (34) barely (5) big deal (4) broken (6) chipped (4) complain (23) complaint (22) cramped (10) delay (3) difficult (8) dirty (8) disappoint (32) disturbing (9) downside (5) expensive (23) fear (3) hard (16) hardly (6) horrible (5) inconvenient (5) issue (31) lack (4) loud (23) mistake (5) negative (12) noise (57) noisy (22) outdated (6) outrageous (6) overpriced (6) poor (13) pricey (10) problem (66) ridiculous (5) rude (7) shame (3) shock (4) slow (24) smell (6) terrible (8) tiny (10) uncomfortable (4) unfriendly (5) would have liked (6) wrong (14)

Apologetic

Appears in 4 comments.

The following words were used in comments with Apologetic:
accommodating (2) need (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We filled out a report but no one was apologetic, in fact they acted like it was not their problem.

"Terrible, you're better off at a budget hotel! " Read full review on TripAdvisor 9/26/2011 Vote

2. When it came to accommodating a special request there were some inconsistencies -- one attendant gave an apologetic 'no' without any checking while another was pleasant and more than happy to accommodate.

"Mostly awesome stay, with some quirks " Read full review on TripAdvisor 9/19/2011 Vote

3. Staff were apologetic but obviously the air conditioning system needs updating and signs need to be placed asking guests to refrain from using the ice maching after a certain until a suitable time in the mornings.

"Beware Air Conditioning " Read full review on TripAdvisor 8/8/2011 Vote

4. I called the front desk and the person who answered was apologetic and very nice and the paper was replenished very quickly.

"Great room and great service; okay common amenities " Read full review on TripAdvisor 3/24/2010 Vote