Bedford Hotel, New York City, Wrong

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Rank

193rd

Out of 676

Bedford Hotel	Average Price: $276 Check Rates

Hotel Class:

118 East 40th Street

New York City, 10016 View map

3-Star Hotel Rank: 65 of 154
Average review rating: 3.74

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (32) , MyTravelGuide (1) , Travelocity (3) , TripAdvisor (362) , YahooTravel (5)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Wrong

Appears in 9 comments.

The following words were used in comments with Wrong:
desk (3) internet (3) lobby (2) not (2) personable (2) room (5) staff (3)

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1. And another thing, while going through the lobby we overheard another guest whose luggage was given to the wrong person and it was completely gone.

"Do NOT stay at the Bedford Hotel, NYC!! " Read full review on TripAdvisor 12/8/2009 Vote

2. Had we not been there and the wrong person walked in, all of our belongings could have been stolen (everything doesn't fit in the room safe).

"Do NOT stay at the Bedford Hotel, NYC!! " Read full review on TripAdvisor 12/8/2009 Vote

3. I have emailed several times regarding a refund for the wrong room and also a replacement item that went missing and the hotel have not had the common courtesy to reply.

"Customer Service terrible! " Read full review on TripAdvisor 2/9/2008 Vote

4. Don`t get me wrong, Bedford still has some downsides - the `high speed internet access` borders on false advertising, the beds are hard and only my AC lets me specify a temperature, but compared to some rooms here 1101 and 1110 are wonderful.

"Avoid unrefurbished rooms! " Read full review on TripAdvisor 7/11/2007 Vote

5. Can`t go wrong with the Bedford.

"Great!! " Read full review on TripAdvisor 10/3/2006 Vote

6. Staff gave us wrong info on TKTS hours.

"Good value " Read full review on Expedia 7/26/2006 Vote

7. iron/ coffee maker) plugged in; * Limited or no internet connectivity despite the grand claim 'free broadband internet in every room';* Unprofessional and unhelpful front desk staff especially if you report something wrong with the room;* Night front desk staff and security guards regularly falling asleep on the couch in the lobby requiring someone to physically shake them to wake up;* Late or no wake-up calls at all, despite previous booking with front desk; and* Extra charges added to our credit card without authorisation.

"Hotel nightmare! " Read full review on TripAdvisor 3/7/2006 Vote

8. Surely nothing else could go wrong on our New York trip? Doh.

"Good location... and that`s about it! " Read full review on TripAdvisor 10/20/2005 Vote

9. wrong again.

"Good location... and that`s about it! " Read full review on TripAdvisor 10/20/2005 Vote