Hampton Inn - Manhattan Times Square North, New York City, Complaint

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Rank

15th

Out of 676

Hampton Inn - Manhattan Times Square North	Average Price: $347 Check Rates

Hotel Class:

851 Eighth Avenue @ 51st Street

New York City, 10019 View map

2-Star Hotel Rank: 1 of 144
Average review rating: 4.15

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (14) , Expedia (62) , MyTravelGuide (18) , Travelocity (52) , TripAdvisor (1473) , YahooTravel (33)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

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a bit small (6) annoy (10) avoid (29) bad (53) bed bugs (30) big deal (8) broken (11) complain (38) complaint (46) cramped (8) dated (7) delay (8) difficult (13) dirty (17) disappoint (71) disturbing (11) downside (13) expensive (69) hard (43) hardly (6) hassle (6) hate (5) hectic (10) inconvenient (8) issue (65) lack (14) loud (31) mold (15) nasty (6) negative (37) nightmare (5) noise (187) noisy (67) poor (13) pricey (17) problem (144) rock (29) rude (25) shock (6) slow (26) smell (22) terrible (10) tiny (19) too small (9) unfortunate (10) unfriendly (6) worn (16) worst (10) would have liked (6) wrong (29)

Complaint

Appears in 81 comments.

The following words were used in comments with Complaint:
airport (4) breakfast (6) complaints (82) concierge (4) friendly (4) good (4) hot (3) hotel (14) inn (4) liked (4) new (3) not (22) price (5) reviews (4) room (22) service (4) shower (8) slow (4) staff (6) water (4)

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1. My only complaint would be that everyone in the hotel seemed to be there the same time as us, however, you always have the option of getting your food and going back to your room.

"Great Location with a Wonderful Staff " Read full review on TripAdvisor 4/12/2012 Vote

2. Fiance's complaint was the lack of meat (bacon, etc.

"Disappointing " Read full review on TripAdvisor 4/2/2012 Vote

3. The only complaint I have (though minor) is that the concierge was not that friendly or helpful.

"Excellent Location & Beautifully Clean! " Read full review on TripAdvisor 3/19/2012 Vote

4. No complaints at all.

"Great Stay! " Read full review on TripAdvisor 3/19/2012 Vote

5. It's our choice for facing the 8th avenue, so I have no complaint.

"3 stars hotel with 5 stars service " Read full review on TripAdvisor 2/26/2012 Vote

6. My only complaint was that the shower head wasn't so good and the water pressure was minimal.

"Always Happy with Hampton! " Read full review on TripAdvisor 2/17/2012 Vote

7. The only complaint was that one of the concierges had a horrible sense of direction (as a former New Yorker I knew she was wrong).

"Great for a theatre goer " Read full review on TripAdvisor 2/15/2012 Vote

8. The gentleman that checked my bags, three times over, was amazing without ever a complaint.

"Phenomenal Service! " Read full review on TripAdvisor 2/12/2012 Vote

9. my only minor complaint was having to get a new access code every day.

"3rd Time Just as Great as the First " Read full review on TripAdvisor 1/22/2012 Vote

10. I have no complaints, but would like to see the rooms have a frig (as most HI have).

"Solid Hotel " Read full review on TripAdvisor 1/6/2012 Vote