Residence Inn by Marriott Times Square New York, New York City, Issue

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OpinionWell
Rank

87th

Out of 676

Residence Inn by Marriott Times Square New York	Average Price: $397 Check Rates

Hotel Class:

1033 Avenue of the Americas

New York City, 10018 View map

3-Star Hotel Rank: 27 of 154
Average review rating: 4.51

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (1) , Travelocity (5) , TripAdvisor (713) , YahooTravel (1)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (5) annoy (5) avoid (15) awful (4) bad (33) bed bugs (6) big deal (5) broke (5) broken (10) complain (17) complaint (25) cramped (11) delay (10) difficult (12) dirty (7) disappoint (28) downside (5) expensive (26) hard (25) hardly (8) hate (4) horrible (4) inconvenient (7) issue (55) lack (14) loud (15) mediocre (5) mistake (8) mold (5) negative (21) noise (77) noisy (19) penalty (4) poor (17) pricey (11) problem (87) ridiculous (6) rock (8) rude (4) shock (10) slow (27) smell (13) terrible (5) tiny (21) uncomfortable (14) unfortunate (10) unfriendly (4) worn (5) worst (7) wrong (8)

Issue

Appears in 62 comments.

The following words were used in comments with Issue:
area (3) arrival (2) bathroom (7) biggest (2) breakfast (6) elevator (11) few (7) floor (5) helpful (3) hotel (16) liked (7) location (3) never (5) noise (4) not (13) phone (3) price (2) privacy (2) room (13) service (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Had issue with in -room safe being jammed which was addressed immediately by engineering staff.

"Excellent Stay- Great location! " Read full review on TripAdvisor 5/7/2012 Vote

2. But I never experienced any issues.

"Exceeded expectations in every way " Read full review on TripAdvisor 4/16/2012 Vote

3. However, the cheerful voice on the other end of the phone immediately said that the battery was likely the issue and she would send someone up right away.

"Exceeded expectations in every way " Read full review on TripAdvisor 4/16/2012 Vote

4. I dreaded calling the front desk because I was sure that no one would be able to come up to address the issue.

"Exceeded expectations in every way " Read full review on TripAdvisor 4/16/2012 Vote

5. Our only major issue with the hotel was the concierge.

"Birthday/Anniversary Weekend Getaway " Read full review on TripAdvisor 4/7/2012 Vote

6. Seating was an issue and they need to provide more.

"Birthday/Anniversary Weekend Getaway " Read full review on TripAdvisor 4/7/2012 Vote

7. Got a 'heads up' phone message that it was busy on the weekends but we ate early so no issues there.

"Excellent Property, Great Location " Read full review on TripAdvisor 3/30/2012 Vote

8. ), I can't think of a single issue with this hotel.

"Like a Manhattan apartment! " Read full review on TripAdvisor 12/6/2011 Vote

9. The bathroom had some issues like mold in the tub and tile grout that was in serious need of a cleaning but overall everything else was nice.

"Nice property " Read full review on TripAdvisor 10/8/2011 Vote

10. The food is arranged in a large area so crowding doesn't become an issue, with drink stations in three locations.

"If You Want It All... " Read full review on TripAdvisor 9/13/2011 Vote