The Westin Seattle, Seattle, Wrong

OpinionWell's Blog

Home » United States » Washington » Seattle Destinations » Seattle Hotels » The Westin Seattle

OpinionWell
Rank

14th

Out of 267

The Westin Seattle	Average Price: $127 Check Rates

Hotel Class:

1900 5th Avenue

Seattle, 98101 View map

4-Star Hotel Rank: 9 of 20
Average review rating: 3.88

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (94) , MyTravelGuide (1053) , Priceline (1910) , Travelocity (15) , TripAdvisor (1077) , YahooTravel (80)

SAFE TO BOOK ? (5/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	Recent comments complained about bed bugs.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (21) avoid (19) awful (18) bad (86) bed bugs (22) big deal (18) bit dated (18) broken (18) complain (48) complaint (43) cramped (16) dated (66) difficult (21) dirty (64) disappoint (104) disgust (22) disturbing (14) downside (15) dusty (16) expensive (207) gross (16) hard (46) hassle (13) horrible (29) inconvenient (14) issue (63) lack (32) loud (31) mold (18) negative (39) noise (112) noisy (42) outdated (33) outrageous (20) overpriced (33) poor (50) pricey (37) problem (143) ridiculous (30) rude (38) slow (59) smell (83) stain (14) terrible (28) tiny (25) uncomfortable (21) unfortunate (34) worn (56) worst (23) wrong (23)

Wrong

Appears in 42 comments.

The following words were used in comments with Wrong:
bar (3) bed (3) concierge (3) desk (3) elevator (3) great (2) heavenly (2) hotel (9) liked (3) nice (4) night (2) not (4) quality (2) reservation (4) room (14) service (4) shower (2) staff (4) standard (2) useful (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Received a warm greeting at the front desk, but glitch # 1 was when we found we'd been directed to the wrong room - on the 12th floor of the south tower.

"Convenient Location, Comfortable Room, A Few Glitches " Read full review on TripAdvisor 5/8/2012 Vote

2. Long waits are inevitable; some choose to travel in the wrong direction on the elevator just to eventually get to where they want to go.

"Great location, but the hotel itself is just okay " Read full review on TripAdvisor 5/1/2012 Vote

3. Our important dinner reservation was missed and when we phoned from the restaurant to check that we had the right restaurant, the concierge told us her system was down and took an hour to call back only to tell us that they had made the reservation on the wrong night.

"disappointing " Read full review on TripAdvisor 2/27/2012 Vote

4. In the morning went to move rooms and found they had again canceled one room, the wrong one, and our reserveation for the new was gone.

"Screw up again and again " Read full review on TripAdvisor 10/7/2011 Vote

5. The TV is crummy and unless we were doing something wrong, all the channels are in analog, therefore it looks terrible.

"Great location & plenty of comfort & good service " Read full review on TripAdvisor 9/25/2011 Vote

6. Boy was I wrong.

"Very disappointed in Seattle Westin - Never Westin again " Read full review on TripAdvisor 6/11/2011 Vote

7. If the concierge was purely leading us on to use a more expensive service, whereby he may also get a cut, the manner in how it was done is downright wrong and made in an unprofessional manner (worthy of a lower grade hotel in countries where there are no proper regulations).

"Negatively surprised by concierge " Read full review on TripAdvisor 4/25/2011 Vote

8. Next day reservation still wrong; more calls, assurances.

"Bad from the moment I clicked reserve " Read full review on TripAdvisor 3/28/2011 Vote

9. The downtown location is great, staff was excellent and you can never go wrong with a Heavenly Bed -- the first to market and still best by my standards.

"As usual, does not disappoint " Read full review on TripAdvisor 11/30/2010 Vote

10. You can't go wrong with that.

"Amazing service & the the most comfortable bed ever! " Read full review on TripAdvisor 9/1/2010 Vote