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Rank
14th
Out of 267

The Westin Seattle

Average Price: $127  
 
Hotel Class:
1900 5th Avenue
Seattle, 98101 View map  
4-Star Hotel Rank: 9 of 20
Average review rating: 3.88
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (4) , Expedia (94) , MyTravelGuide (1053) , Priceline (1910) , Travelocity (15) , TripAdvisor (1077) , YahooTravel (80)
SAFE TO BOOK ? (5/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 65 comments. 
The following words were used in comments with Rude:
bartender (3)   cab (4)   clerk (4)   concierge (6)   desk (10)   guest (6)   helpful (5)   hotel (13)   management (3)   night (2)   not (10)   offers (2)   park (2)   personable (3)   problem (3)   recommend (3)   room (14)   service (7)   staff (19)   upgraded (2)    
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1. for those who think rude customer service is high class, skip the deluxe room, their executive room was made for you.
"5/17/12 " Read full review on TripAdvisor   5/17/2012 Vote      
2. Whenever I needed them, they were short with me and quite rude.
"Fantastic hotel, not so great staff. " Read full review on TripAdvisor   1/2/2012 Vote      
3. The woman was borderline rude at times, both with us and with other hotel guests.
"Great room with a view, but the concierge had an attitude problem " Read full review on TripAdvisor   6/27/2011 Vote      
4. I also found the concierge and the front desk staff to be quite rude.
"Awful " Read full review on TripAdvisor   4/29/2011 Vote      
5. If the hotel feels that the yellow cab drivers are 'rude' they should publish an advisory to guest informing that this is the case and disuade all guests from using the yellow cabs to wait outside: then this will be a public service and the city of Seattle and work on improving it's cab industry.
"Negatively surprised by concierge " Read full review on TripAdvisor   4/25/2011 Vote      
6. My gut instinct told me that I did not trust the concierge and still proceed to head out the front door - the concierge again tried to intercept and he said we should not use the yellow cabs as 'those fellows are very rude'.
"Negatively surprised by concierge " Read full review on TripAdvisor   4/25/2011 Vote      
7. first problem: When one of my friends called down to request more coffee for the room, the woman was quite rude, and refused to send more than 2 packets, she asked for 4.
"I used to like the Westin: bed bugs and rude people " Read full review on TripAdvisor   3/21/2011 Vote      
8. Hotel staff was rude, room air pressure was out of balance, they gave us a different room than what we wanted.
"Great view. " Read full review   2/24/2011 Vote      
9. The cafe was only option for breakfast where we were treated rudely and inappropriately.
"not worth the price or aggravation " Read full review on TripAdvisor   2/23/2011 Vote      
10. Dirty pool, one staff member was rude and the food outlets were over priced.
"Great room, view of the space needle and ideal location. " Read full review   11/16/2010 Vote      
   
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