The Westin Seattle, Seattle, Poor

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Rank

14th

Out of 267

The Westin Seattle	Average Price: $127 Check Rates

Hotel Class:

1900 5th Avenue

Seattle, 98101 View map

4-Star Hotel Rank: 9 of 20
Average review rating: 3.88

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (94) , MyTravelGuide (1053) , Priceline (1910) , Travelocity (15) , TripAdvisor (1077) , YahooTravel (80)

SAFE TO BOOK ? (5/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	Recent comments complained about bed bugs.

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Poor	Appears in 78 comments.

The following words were used in comments with Poor:
bathroom (6) clean (4) desk (4) elevator (6) expectation (6) hotel (18) housekeeping (4) internet (4) location (5) most (4) nice (5) not (15) pretty (4) quality (5) rating (4) reviews (4) room (22) service (26) sleep (4) staff (6)

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1. Staff: Asides from the poor service I had when I checked in, I was lucky enough to meet the SPG Coordinator that afternoon named Lee, who was super helpful and nice.

"A Mixed Bag " Read full review on TripAdvisor 5/20/2012 Vote

2. Yes, it does have the club lounge, but the food there was actually quite poor and I found the staff at the Sheraton very unpleasant.

"Nice hotel, beautiful views " Read full review on TripAdvisor 4/9/2012 Vote

3. I would have written that off as a poor room location but heard the same from others at my meeting.

"Room was just OK " Read full review on TripAdvisor 3/31/2012 Vote

4. This hotel has a great location downtown but as a business traveler I was very disappointed by the poor wireless.

"Room was just OK " Read full review on TripAdvisor 3/31/2012 Vote

5. The elevators look like they are from the 1970's not to mention pretty beat up and worn (the door had dents in it and the walls were scratched), my alarm clock was filthy, the TV in the room had a poor picture on most channels, tile in the bathroom was really worn.

"Great staff, worn facility " Read full review on TripAdvisor 1/12/2012 Vote

6. After staying in the westin and dealing withe the chronic dry ventilation we suffered severe chest infections and have now spend 2 months suffering with viral infection caused by unclean ventilation, very poor maintenance at this hotel and unsafe for your health.

"Poor ventelation in rooms leading to chest infection " Read full review on TripAdvisor 1/7/2012 Vote

7. This isn't a big issue for us but I must admit that it gives a poor first impression.

"Bad experience, poor customer service. Hopefully it doesn't happen to you " Read full review on TripAdvisor 1/6/2012 Vote

8. Down side - poor sound proofing to hall - can hear people talking and the 'ding' of the elevator, maybe the heavenly bed does not suit us as none of us slept particularly well because the beds were quite soft (also as there were 3 of us we needed 2 beds and they do not have 2 queens only doubles or 1 king and a cot), long & slow line to check in at front desk and competent but not friendly staff, add on extra costs for everything including internet.

"Good not Great " Read full review on TripAdvisor 11/19/2011 Vote

9. We would have purchased content, but it looked incredibly poor, so we decided against it.

"Nice hotel, great beds, mixed staff. " Read full review on TripAdvisor 10/3/2011 Vote

10. Very poor after service.

"GREAT BUT AFTER? not so good " Read full review on TripAdvisor 9/12/2011 Vote